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Senior Windows Platform Engineer
Ref No.: 18-01716
Location: Kansas City, Missouri
Work Authorization:US Citizen
Segment:Federal
JPAS:YES
Title: Senior Windows Platform Engineer
Location: Kansas City, MO

Position Overview:
  • The Senior Windows Platform Engineer should be able to monitor, maintain, support, and optimize all systems and network infrastructure to provide operational integrity, stability and efficient operations plus meet best practice guidelines for operational availability. This role will also assist in directing System Engineers in their duties to maintain system infrastructure.
  • Soft skills as well as technical skills are critical in the position of a Senior Windows Platform Engineer. Excellent verbal and written communication skills are required. The Senior Windows Platform Engineer will work closely with other technology teams troubleshooting customer issues.

The ideal candidate will have the following characteristics:
  • Strong troubleshooting skills
  • Ability to think logically
  • Ability to work with little supervision
  • History of handling complex projects through to completion
  • Strong technical/process documentation skills
  • Strong team and communication skills

Position Requirements and Responsibilities:
  • The Senior Windows Platform Engineer will be responsible for troubleshooting Windows OS, backup, hardware, connectivity, servers and peripherals issues. Candidate must be able to work quickly and accurately with minimal supervision.

Position Requirements:
  • Windows Platform Engineering Skills
  • Detailed understanding of Active Directory (including authentication, DNS, PKI/CA, DHCP, GPO)
  • Strong PowerShell scripting skills
  • Understanding of configuration management
  • Detailed understanding of GPOs and how they work
  • Patch Management
  • Experience with Sysprep and cloning Windows virtual machines through VMWare
  • Must be willing and able to learn other technologies

General Skills
  • Strong customer facing skills and ability to drive troubleshooting with multiple vendors and internal teams
  • Solid experience creating technical and process documentation
  • Effective communication (oral and written) and organizational skills
  • Ability to independently handle and prioritize multiple projects
  • Proven analytical and troubleshooting abilities
  • Proficiency with Microsoft Word, Excel, PowerPoint and Visio

Position Responsibilities:
  • Maintains up-to-date knowledge of current and emerging technologies and technical strategy, and advises the business where improvements are deemed necessary.
  • Designs verification procedures to ensure reliability of newly installed or upgraded systems.
  • Researches best practices for systems over which this position has been designated lead, and coordinates implementation.
  • Manages internal projects of new implementations and software systems upgrades.
  • Documents and provides training for new and existing solutions.
  • Mentors team members to ensure skills transfer for systems under this position's oversight.
  • Provides reporting for systems over which this position has been designated lead.
  • Serves as final tier of internal support escalation for Infrastructure systems.
  • Provides support in a senior role for VMWare, Windows Server, Active Directory, DHCP, DNS, Sysprep, and PKI/CA.
  • Designs and implements Disaster Recovery Solutions plan/event through storage replications and virtualization.
  • Maintains best practice knowledge for business continuity, high-availability design, and capacity planning.

Education and Certifications:
  • Undergraduate degree or equivalent combination of education and work experience

Basic Qualifications:
  • Windows Server Administration
  • Minimum Years Required 5

Experience with the following technologies:
  • Windows Servers / Active Directory / Sysprep
  • Virtualization / VMWare
  • DHCP, DNS, PKI/CA