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Relocation Tech /QC Technician
Ref No.: 18-00865
Location: Alexandria, Virginia
Segment:Federal
JPAS:NO

Position Description for QC tech listed below;

Description of Duties:
Quality control of desktop computer installations based on daily schedules. Track user installations for 3 days to ensure quality of product delivery. Verify with the customer correct user configurations and setup. Train users or assist with the questions on using new machines or equipment. Ensure that the EAMS ticket is completed and resolved to the users' satisfaction.. Troubleshoot installation related issues and follow-up

Skills Required/ Desired:
2-3 years experience working with computer systems. Knowledge of MS products and the ability to verify that they system starts up and works after installation. Working knowledge of XP, Vista and or Win 7 operating systems. Ability to perform data transfers and setup computers , laptops, printers and other peripherals. Attention to detail and organization skills are necessary. Ability to communicate verbally or in written form strongly desired. Customer service skills are also strongly desired.

Education/Training/Certification Requirement/Desire:
Computer education a plus, A+ and/ or MCSE helpful, but not necessary.