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Collections Technician
Ref No.: 18-00288
Location: Denver, Colorado
Due Date :01/10/2018

Benefits: Available after 90 days
Duration: 6 months
Hours: 4am to 12pm Monday to Friday
Dress Code: Business
Parking: FREE transit pass provided
Start: ASAP
Background Check: Must pass criminal background check

Description Of Work:
This position is responsible for collecting, transporting and maintaining security for the organization's revenue and providing troubleshooting and technical support for revenue
collection equipment. Schedules and coordinates service and repair of revenue collection vehicles. This is a safety sensitive position subject to the rules and regulations of the RTDDrug and Alcohol Policy.
Duties & Responsibilities:
Exchanges change funds, retrieves daily deposits and passes from sales outlets, services change vending machines, other Fare Media equipmeni and generates data reports.
Collects revenue and audits from the Ticket Vending Machines (TVM) and notifies revenue maintenance of additional support when computer system and component level repair is
needed. Creates and maintains spreadsheets to track and compile Farebox activity. Develops and maintains forms used in the daily operations of revenue collection.

Assists with training of Revenue technicians on specific functions of the Fare Media vending equipment.
Fills in as observer in the money counting room when supervisory staff are not available.
All other job-related duties as assigned.
High school diploma or equivalent.
A minimum Of three years Of experience in a position of trust and responsibility involving security with large sums of money.
A minimum Of three years Of experience driving a medium to large size truck in heavy traffic.
Proficiency in money handling procedures.
Proficiency in proper truck loading procedures.
Ability to communicate effectively, orally and in writing.
Proficient with Microsoft Office Suite.
Ability to use sound judgment.
Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
Must possess and maintain a valid Class B Commercial Drivers License and have an acceptable motor vehicle record according to organization's current criteria. Must pass Secunty/P01ice background checks.
Ability to pass a polygraph test prior to employment and agree to submit to random and forcause polygraph testing while in this position.
An equivalent combination Of education, experience, knowledge, skills, abilities.
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.
Ability to lift up to 70 lbs. and bend, squat and lift up to 50 lbs. from floor level to a height of approximately five feet. Ability to move, push or pull portable vault on wheels (vault may weigh up to 1000 lbs.).
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places: fumes or airborne particles; toxic or caustic chemicals;
SAFETY: Promotes safety as agency's number 1 priority in decision-making. reporting. learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement Of safety culture.
COMMUNICATION (D): good written and verbal communication. organized thought processes. polite and respectful of others, adapts presentations to the audience
ANALYSIS/PROBLEM SOLVING: thoroughly thinks out and evaluates alternatives, innovative problem resolution, pro-active approach, initiative to resolve problems
WORKLOAD MANAGEMENT (D): works with little direction and supervision, timely completion Of projects, makes time for unplanned assignments, adapts to changing priorities
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application Of policies and procedures.
ACTION ORIENTATION: persists and finishes projects despite obstacles, or redirects when necessary; takes action and addresses opportunities with little supervision; takes extra steps to prevent mistakes or create opportunities
JUDGMENT: makes appropriate and sound decisions after weighing alternatives; follows policies and procedures; thoughtful consideration for other's opinions; logical.
SELF DIRECTED: acts independently; accomplishes goals without direct management supervisor or relying on Other team members; understands gaps in personal skill set and knows where to go to acquire the support needed to get the job done