Previous Job
Public Information Rep I
Ref No.: 17-15691
Location: San Jose,CA, California
Due Date :12/21/2017
Work Authorization:USC/Green Card
Segment:State and Local
Position : Public Information Representative I
Duration : Part time - 960 hours - 25-30 hours (FY17-FY18)
Minimum Experience:
One year of experience in public relations, public information, community relations, education, or outreach activities.
Interview Type : In -Person
Location: San Jose, CA

Job duties:
This position will assist with a variety of projects under Water Education & Volunteer Programs, including projects, program activities, and logistical scheduling activities for water eduction outreach and supporting the Youth Comission. This includes leading educational presentations with youth, researching information, scheduling and confirming youth commission meetings, presentations and outeach events, daily correspondence with contacts by phone or email, maintaining updated project schedules.

Knowledge, skills and abilities needed to do the job:
  • The position requires an experienced community outreach professional with strong interpersonal communication and community outreach skills.
  • Strong project planning and public presentation skills are necessary to lead public and youth tours, presentations and planning logistics for comission meetings.
  • Good customer service and leadership skills are essential.
  • Experience working with community members, volunteers and youth is required.

Public Information Representative I

Knowledge of:
  • Basic principles, techniques, and methods of public information and community relations.
  • Basic methods and techniques of graphic design and production. media.
  • English usage, spelling, grammar, and punctuation.
  • Procedures utilized in preparing information for dissemination through various
Ability to:
  • Perform a variety of public outreach and community relations activities for the District.
  • Learn operations, policies, and procedures of the District.
  • Learn current issues and projects impacting District operations.
  • Learn pertinent federal, state, and local codes, laws, and regulations.informational materials.
  • Learn to monitor and make recommendations for modifications to existing communication procedures.
  • Learn to apply special graphic production techniques in the distribution of
  • Learn to interpret, apply, and explain District policies, operations, and procedures.
  • Respond to requests and inquiries from the general public.
  • Develop and maintain contacts with the news media, various community groups, schools, and government representatives.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines
  • Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

  • One year of experience in public relations, public information, community relations, education, or outreach activities.
  • Equivalent to a Bachelors degree from an accredited college or university with major course work in communications, journalism, public relations, education, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years experience for one year of education to a maximum of four years.
License or Certificate
  • Possession of, or ability to obtain, an appropriate, valid California driver's license may be required with determinations made on a case-by-case basis at the time of job posting.
Public Information Representative I
This is the entry level class in the Public Information Representative series. This class is distinguished from the Public Information Representative II by the performance of the more routine tasks and duties assigned to positions within the series, while learning to perform the full range of duties under little or no supervision. Since this class is typically used as a training class, employees may have only limited related work experience. Advancement to the "II” level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff.

Public Information Representative II
This is the journey level class within the Public Information Representative series. Employees within this class are distinguished from the Public Information Representative I by the performance of the full range of duties as assigned, including organization and presentation of complex and specialized community public information programs. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the "I” level, or, when filled from the outside, have prior experience.


Public Information Representative I

Receives immediate supervision from assigned supervisory or management personnel.


Essential responsibilities and duties may include, but are not limited to, the following:

1. Perform a variety of public outreach and community relations activities, special events, and public awareness programs for the distribution of information regarding District operations, policies, and procedures.
2. Promote awareness of District goals, projects, and programs through employee targeted orientation events, internal publications, and other media; prepare monthly internal newsletter.
3. Analyze and interpret information on a variety of integrated water resource issues; plan and implement, with management concurrence, appropriate communication strategies.
4. Research, write, and edit press releases, feature articles, and other materials for newspapers, magazines, radio, and television; develop and maintain contacts with the news media; represent the District at media engagements; serve as spokesperson to media representatives.
5. Develop and maintain contacts with various community groups and organizations and government representatives; promote positive relations with the general public, community groups, employees, schools, and local government.
6. Design or Client out District publications requiring graphic specialties; employ student interns or part time help for the design of various graphic publications; solicit graphic designers, photographers, and printers in the production of publications.
7. Oversee and participate in taking photographs, slides, and films for news media or District use; coordinate the production of various publications, slide shows, films, exhibits, and similar materials.
8. Assist in the preparation and administration of specific program areas of the public information budget; submit program budget recommendations; forecast additional funds needed for specific staffing, equipment, materials, and supplies.
9. Work with community groups, neighborhood communities, businesses, and civic leaders to assure their understanding of District policies and operations.
10. Develop survey instruments; conduct surveys of program participants to determine participant needs; interpret and record survey results; implement program changes in response to results.
11. Maintain an in-depth knowledge in one or more integrated water resource issues that affect the District, i.e., distribution of water supplies, long range water supply planning, water conservation, recycling and environmental protection, imported water, watershed protection, and flood management.
12. Plan, organize, and conduct tours of District facilities as required.
13. Perform related duties and responsibilities as required.