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SharePoint Support Specialist
Ref No.: 17-14647
Location: Lafayette, Colorado
As a SharePoint Support Specialist, you will work in an amazing and collaborative environment to help IT become a discerning factor for Ball Aerospace by providing your expertise to support and solve real business issues in SharePoint.
As a member of the Productivity Solutions Team, you will:
  • Provide tier 1.5 and tier 2 support for SharePoint related issues
  • Provide support for Microsoft Office products.
  • Assist the Productivity Solutions team and our customers to detail requirements to solutions in SharePoint.
  • Participate in the configuration of OOTB or custom solutions to meet requirements.
  • Assist with training of tier 1 support and end users.
  • Perform other duties as directed by your manager.
What you'll need:
As a SharePoint Support Specialist, you must possess superb written and verbal communication skills as well as strong analytical and troubleshooting skills. You will need to be an evangelist of SharePoint capabilities to end users as well as a customer advocate with other IT teams. In this position you will be working very closely with end users potentially working on several issues or projects at once. You must be able to manage your time well as well as juggle multiple priorities.
Additional requirements for the SharePoint Developer include:
  • Bachelor's degree or equivalent experience required
  • 1+ years of experience working with SharePoint 2010, SharePoint 2013 or 2016 experience a plus
  • Experience leveraging SharePoint Server Out of the Box functionality solving business problems
  • Experience SharePoint Designer and InfoPath a plus
  • Experience with requirements gathering
  • Experience with Nintex Workflow or equitant a plus
  • Ability to think analytically, solve problems, make decisions, and collaborate and work with a team
  • Strong customer orientation and commitment to quality
  • Ability to juggle competing demands and priorities while maintaining strong attention to detail
  • Proven written and verbal communications skills