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Sr. Communications & Creative Services Lead
Ref No.: 17-11496
Location: Washington, District of Columbia
  • Candidate should have experience/background in corporate communications, marketing, branding and writing.
  • 20% of the job is managing the creative services requests within NDi and managing the graphic designer resources we have.
  • This is NOT a design position
  • Candidate should be able to write communication plans, develop programs, and come up with innovative ways to market them to internal FAA audiences

This individual will provide strategic direction, produce marketing collateral, execute communications internal and external outreach programs, develop employee centric-news and information products, and manage various marketing projects for the Office of Social Collaboration and Engagement and the Office of Communications.
Technical Skills & Responsibilities:
 Provide support to the Federal Agency through management of strategic communications, messaging, creative production, and content development as Creative Services lead;  Synthesize complex program initiatives and policies to create messaging for industry, stakeholders, and the flying public;  Drive conceptualization, design and development of marketing and branding of Agency's initiatives including event experiences, talking points, website content, video scripts, social media messaging, and other multi-media assets;  Communicate client requirements to design and development team, manage production schedule, and delivery of collateral;  Drive client expectations, resources, design team and production schedule to ensure timely delivery of assets;  Ensure collateral is up-to-date and reflects the organizations current policies.  Manage Confluence Service Desk for Creative Services for all design-related tasks;  Excellent writing skills with demonstrated experience writing and editing web content.  Skilled in web communications and marketing with demonstrated history of coordinating and managing projects in those areas.  A working knowledge of web branding concepts and ad copywriting.  Web experience should include understanding, embracing and using social media (FB, Twitter, Blogs, etc.) and new media technologies and techniques.  A team player with the ability to work independently with minimal supervision. Must be able to work under pressure and to meet deadlines.  A working knowledge of web design and web development is required.
Preferred but not required skills include an understanding of Usability and User Experience principles, knowledge of web analytics, and experience with web page design.
Minimum Education/Experience
8 years' experience working in digital media (e.g., web communications, social media, online journalism & editorial, rich Internet applications, mobile communications, online advertising) with functional emphasis on marketing & communications outreach, web communications, writing, editing, advertising, and publishing.

Education: B.A/B.S