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Help Desk Support Tier II/III
Ref No.: 17-10697
Location: Washington, District of Columbia
4555 Overlook ave SW Washington DC.

· Typical Helpdesk Tier 2/3 Support
· Customer interfacing end users support
· Responsible for assisting in the administration of the HRO network.
· Completes information assurance tasks, including system updates, security scans, and security remediation.
· Backs up systems and completes systems documentation.

Security+ certification