Position: Helpdesk Specialist
Location: San Antonio, TX
Full time position
 
CompTIA Sec+ CE certification must
 
Responsibilities:

• Hands-on issue resolution at the desktop level including installing and upgrading software, implementing file backups and configuration of systems and applications.
• Duties include configuration, installation and troubleshooting of desktop and laptop computers, printers, as well as many other devices, and provide hardware replacement or repair as needed.
• Duties include configuration, installation and troubleshooting of desktop and laptop computers, printers, as well as many other devices, and provide hardware replacement or repair as needed.
• Preparing media for imaging
• Copying images to a working copy disk
• Copying images to a storage disk
• Experience with Apple or Mac.