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Business Analyst ( iZenda )
Ref No.: 18-00394
Location: Los Angeles, California
Position Type:Contract
Start Date / End Date: 09/06/2018 to 12/31/2018
Job Title: Business Analyst ( iZenda )
Location: Los Angeles, CA
Job Type: Contract
Duration: 6 months
Contact Info: Matt O'Brien - mobrien@techlink.com - 201-786-2415
  • The Business Analyst will be responsible for defining, analyzing and documenting, user requirements, procedures, problems and leading joint design efforts to offer a new solution or value proposition to customers, automate processing or to improve existing business processes and associated information systems.
  • The Business Analyst will also be responsible for defining the appropriate methodologies and best practices for performing business analysis and design in the support of core organizational functions and business processes.
  • Solicits client requirements through interviews, workshops and/or existing systems documentation or procedures.
  • Evaluates business requirements for applications and systems integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions.
  • Conducts reviews of and analyzes business and information technology processes and prepares essential groundwork for the development of systems.
  • Alerts manager to potential risks and issues of importance.
  • Uncovers client requirements via industry standard analysis techniques such as Data Flow and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis
  • Ensures requirements are understood, agreed to and signed off at the appropriate early stages in a project.
  • Provides analysis of processes and workflows with suggestions for improvement. Identifies areas where technology can lead to increased efficiency and productivity.
  • Understands the functions supported by the current systems.
  • Understand and accommodate the requirement constraints imposed by the current systems.
  • Provides detailed analysis resulting in clear, concise and unambiguous system requirements.
  • Requirements analysis will undergo multiple iterations and refinements.
  • Documents detailed use cases that cover all alternate and exception flows.
  • Supplements use cases with real world scenarios.
  • Provides UI mock-ups.
  • Leads design discussions and identifies design options.
  • Provides user documentation and training for the system.
  • Interacts with others in the business and IT organization.
  • Works with providers of software and hardware products as well as consulting vendor service providers
  • Troubleshoot issues quickly and appropriately by identifying immediate remediation, determining root cause, and coordinating long term solution.
Skills/Experience Required:
  • A minimum of five years of business analysis experience with previous supervision or project management experience a strong plus
  • Demonstrated track record of defining systems that lead to increased efficiency and productivity through the use of technology
  • Documented experience with SDLC methodology and process related to Business Analysis
  • Excellent analytical, communication (both verbal and written), facilitation/organizational skills
  • Strategic, innovative thinking and vision
  • Strong persuasion skills
  • Strong business acumen
  • Excellent analytical and communication (both verbal and written) skills
  • Solid understanding of technology
  • Comfortable learning, using and explaining new technology
  • Strong organization and time management skills
  • Experience with BOX required
  • Excellent organizational skills with particular attention to detail
  • Ability to work independently in a fast paced environment
  • Ability to learn new skills and concepts quickly
  • Report writing skills specifically with the product iZenda (or similar BI tool)
  • Knowledge of the product Rightsline (preferred)

All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check.

Background checks will be conducted on all final candidates.

Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Records and E-verify