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Technical Support Representative
Ref No.: 18-05572
Location: Chanhassen, Minnesota
Position Type:Right to Hire
Pay Rate : $ 15.00 - 17.00 /Hour
Technical Support Representative - 2 Open Positions!
6+ Month Contract to Hire
Chanhassen, MN

Position Requirements:
  • 2+ Years of Technical Support Experience
  • Must be comfortable handling "walk-ups” of internal employees with technical issues that they need your help with
  • Must have a customer service driven mindset
  • Must be comfortable working with people at all levels of the organization
  • AAS Degree and/or Technical certifications are preferred, but not required
  • Experience with an IT ticketing system
  • Ability to accurately collect and track information
  • Working knowledge of Windows 7 computer systems (Knowledge of both Macs and PCs are a plus).
  • Detail-oriented and productive without compromising quality
  • Demonstrated aptitude for technology and solving problems
  • Ability to handle multiple tasks and prioritize them effectively
  • Excellent written and verbal communication skills, ability to use precise wording and customer friendly language