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Tier 1 Wireless Technician
Ref No.: 18-05433
Location: Reston, Virginia
Position Type:Contract
Pay Rate : $ 18.00 - 24.00 /Hour
Layer 1 Technician Tasks
 
Professional Skills
  • Advanced communication skills, both written and verbal.
  • Efficient Response Time to phone, emails, texts and deliverables etc.
  • Must have own transportation to move between multiple sites
  • Organizational skills and strong attention to detail
  • Problem solving and troubleshooting methodology skills
  • Technical leadership and ability to lead tasks and phases and be self-sufficient in the field.
Prior to Installation
  • Conduct onsite readiness assessment of each facility to ensure each MDF/IDF is in good condition to complete installation of equipment.
  • Review rack elevations with customer POC
  • Inventory equipment onsite and move to the applicable comm room locations.
  • Take pictures of the existing condition of racks and equipment prior to installation services.
  • Identify and label connections per Port Mapping Document (provided by customer)
During Installation
The following procedures will be conducted for each device included in the planned maintenance window.
  • Install new equipment included in maintenance window into existing rack
  • Patch power cables into new equipment and power up device(s)
  • Label and patch critical connections (using customer provided patch cabling)
Once critical components are patched, engineer can begin testing procedures
  • Patch non-critical connections (using customer provided patch cabling)
  • Engineer to verify proper operation of devices.
Post Installation
  • Remove all scrap and trash material left in comm room from installation
  • Take post migration photos of comm room and installed devices
  • Provide Day-0 support immediately following cutover
  • Provide Day-1 support for up to 48 hours immediately following installation
Installation and Day-0 support are assumed to take place during a single trip onsite and will be complete in a 1-week timeframe.
 
ROLE REQUIREMENTS
  • 1-3 years rack and stack experience, data center experience, network experience
  • Works with both internal and external users to understand requirements and needs
  • Executes requirements through application of best practices to ensure consistency, maintainability and compliance
  • Strong ability to follow process, installation guidelines and comprehension of decencies on network roll out/network change protocols
  • Experience with technology change management
  • Experience and proficiency with enterprise wireless and network engineering standards
  • Knowledge of network and wireless standards and installation best practices
  • Experienced in the installation/ deployment of WAPs
  • General Knowledge or familiarity of building construction
  • Knowledge of structured cabling standards and best practices
  • Ability to read, comprehend floor plans
  • Knowledge of Infrastructure in Data Center Infrastructure/Telco Closets/MDF/IDF
  • Knowledge of structured cabling in commercial environments and Experience in cable systems patching
  • Knowledge of National Building Codes and standard including BISCI standards.
  • Knowledge of TIA/EIA 568A and 568B Standards with experience in terminating copper cables CAT5,5E,6,6A on patch panel and station jacks
  • Experience in network rack, stack and patching including ability to read and execute a patching schedule
  • Perform major and minor preventive maintenance and repairs by troubleshooting cabling system issues.
  • Identify, track and remove abandoned cable as required
  • Test every newly installed or relocated cable in accordance with established procedures.
  • Keep cable neatly tied and bundled while maintaining safety standards.
  • Record time and materials used on daily work assignment.
  • Return all equipment and supplies to respective locations after the job completion.
  • Complete required paperwork including installation checklist, timesheets, service orders, inspection reports, closeout photos and various other logs.
  • Understand, adhere to, and promote environmental, health & safety policies.
  • Escalate any issues promptly following written escalation protocol
  • Assist co-workers with installation and routine maintenance of structured cabling systems.
  • Maintain and neat and orderly work environment and clean up any and all debris and packaging at end of shift.