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CDPAP Coordinator
Ref No.: 18-05336
Location: Forest Hills, New York
Position Type:Right to Hire
Pay Rate : $ 40,000.00 - 45,000.00 /Year
Growing Healthcare company is seeking to add to their CDPAP Division at their Brooklyn location.

SUMMARY:
The Coordinator ensures that all enrolled consumers and Personal Assistants are serviced in line with the consumer's choice and authorization from the contract.

QUALIFICATIONS:
  • Must possess minimum 1-year experience in the Home Health Care industry or related fields
  • Must be bilingual in Russian
  • Possess excellent written and verbal communication skills
  • Must have a sociable personality
  • Must be capable of working well in a fast-paced and high stressed environment
  • Basic computer skills are required
 
LANGUAGE SKILLS:
  • Ability to understand, read, speak, and write English consistent with job requirements
  • Ability to communicate in Russian
 
PHYSICAL AND MENTAL DEMANDS:
  • The employee must be able to hear adequately with no more than an amplifier on the phone.
  • The employee must be able to interact effectively, calmly, and tactfully with other employees, clients and customers in person and on the phone including irate customers.
  • Must have good organizational skills and be able to handle multiple tasks.
  • The employee must have the ability to function effectively as a member of a team.

RESPONSIBILITIES:
  • Sets up a Master Week in HHAE  of times the Consumer is approved to allow a PA to service them
  • Ensure smooth Consumer and PA admission to the program by following admission guidelines
  • Report any compliance related issues to CDPAP manager and Compliance Officer
  • Makes  necessary changes to schedule based on Consumer’s request and in line with Authorization
  • Obtains recurring authorizations from insurance companies
  • Properly inputs authorizations
  • Assures that authorization are correct
  • Exhibits excellent customer service, including answering all phone calls, emails, voice mails in a timely manner
  • Promotes positive co-worker relationships, teamwork, and cooperation
  • Notifies CDPAP Manager of change in Consumer or PA status including, but not limited to-Demographics, Hospitalization, Change in schedule, etc.
  • Assists in making reasonable accommodations for special groups, i.e. hearing, visual, physically, and/or mentally impaired
  • Provides backup for other Coordinators at the discretion of the CDPAP Manager