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Cloud Application Support Engineer
Ref No.: 18-04079
Location: New York, New York
Position Type:Direct Placement
Pay Rate : $ 120,000.00 - 150,000.00 /Year
Our client is a fast growing, highly recognized global fin-tech start, and they are grow out their technical team to keep up with their growth. They are emerging as the market leader for developing distributed ledger technology that can be applied to the market infrastructure and financial services sector. Backed by leading financial institutions, infrastructure providers and financial software providers, the company is delivering enterprise-grade solutions for post-trade services.

The Opportunity

This engineer will be reporting into the Firm's Chief Security Officer and will be responsible for taking ownership of their Desktop/ Cloud application environment utilizing cloud hosting providers (Google, Amazon) as well as in-house delivered solutions.

You will be responsible for delivering automation for the on/off boarding of staff and secure, auditable access to the firm's data. Focus on securing our premises and data. You will also Partner with DevOps to integrate infrastructure into development pipeline.

Success in this Role
  • Be involved in the setup, configuration and security of our IT services in the cloud and providing best practices and support to our regional offices
  • Manage the Identity and on-boarding of all new staff across our services
  • Partner with DevOps function to deliver IT to support our Engineering Teams (development and delivery pipeline)
  • Partner with teams deploying solutions to our clients (connectivity, security, etc)
  • Support the team in resolving problems and identifying new solutions and services

What You'll Need to Succeed
  • Knowledge of IT equipment and how-to setup, configure and diagnose
  • Knowledge of networking and connectivity
  • Knowledge of the setup and use of Apple MacBook and OSX; experience with Linux (RHEL, Ubuntu) configuration and management
  • Attention to detail and ability to document setup and configuration
  • Experience in basic scripting of configuration and management (Python or Java preferred)
  • Motivated by helping the team to be productive and successful
  • Self-starter
  • Supports opinions with conviction and on basis of logical arguments

Preferred:
Experience with:
  • JAMF Casper/Pro for managing fleet of Apple laptops
  • Google Apps for Business (Docs, Drive)
  • Amazon AWS Web hosting services (EC2, S3, Route53/DNS, IAM Policy, etc)
  • Juniper networking and Internet connections, Ruckus Wifi, VPNs, routing and firewalls
Knowledge of
  • Slack messaging, Google Docs, Microsoft Office
  • VOIP phones and video conferencing systems (Zoom, Skype)
  • SSO/SAML integration to new services
  • Linux Configuration Management (Ansible, Vagrant)