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Travel and Expense Administrator
Ref No.: 18-03928
Location: Chicago, Illinois
Position Type:Direct Placement
Pay Rate : $ 40,000.00 /Year
A Well-established client of ICS has a full-time position available in the shared services center focused on auditing and analyzing expense reports to ensure compliance with the firm's travel and entertainment (T&E) expense reimbursement policies. The establishment of the shared services center of excellence allows the organization to best leverage employee skills and capabilities and gain scale efficiencies while establishing standard practices for the production of core business processes.
The position will be based in the Chicago or Topeka office.
Specific responsibilities include:
• Audit employee expense reports online for accuracy and compliance with the T&E policy
• Address all inquiries and/or complaints in a timely and professional manner
• Investigate and resolve T&E related issues or queries
• Mine and analyze data to develop management reports
• Provide excellent customer service to employees and other parties
• Recommend process improvements to create greater efficiency and productivity

Skills & experience required:
• Undergraduate degree or equivalent, preferably in a finance discipline
• 2-3 year's experience in a collections role is strongly preferred
• Proficiency with Microsoft Office software suite
• Excellent written and verbal communication skills
• High attention to detail and strong analytical and problem-solving skills
• Ability to provide superior customer service and quick responses to inquiries
• Ability to interact well with diverse levels of employees
• Ability to work independently and manage multiple projects
• Comfort functioning well in a high growth environment/rapidly changing organization