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Front Desk Care Coordinator
Ref No.: 18-03672
Location: NY, New York
Position Type:Right to Hire
Pay Rate : $ 17.50 - 17.50 /Hour
The Nation's Top Physical Therapy Practice is looking for Receptionists throughout their NYC locations.
What you will be doing?
As a Receptionist you will provide amazing customer service for patients from their first interaction through their last. You are the first and last impression for patients and must perform the following tasks to the highest standards:
  • Make patients feel welcomed and valued, while also controlling the flow of the appointment.
  • All patient phone calls and emails are responded to within 2 hours and always within 24 hours.
  • You guide patients entirely through our out-of-network experience.
  • While you are working at the front desk you greet all patients who enter the clinic.
  • Demonstrate a high level of customer service at all times.
  • Follow the company values.
  • You maintain a high copay collections rate.
  • You show up ten minutes early and you understand the urgency behind patient's need for help and healthcare
  • Enter patient data with a high accuracy rate.
What are we looking for?
  • Previous experience in customer service.
  • Good communication skills.
  • You have an attention to detail, and willingness to grow.
  • You enjoy seeking out an opportunity to make an impact daily and connecting with people.
  • Hospitality experience is a plus!
  • BA/BS degree preferred, not required