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Technical Operations Analyst
Ref No.: 18-03323
Location: Columbus, Ohio
Position Type:Right to Hire
Infinity Consulting Solutions (ICS) is currently seeking a talented Technical Operations Analyst for a contract-to-hire opportunity with one of our clients in the Columbus, Ohio area.
Proficient in the following:
  • 24/7 Customer Support and Service Delivery Model
  • Performance Metrics and Reporting
  • Technical Problem Resolution
  • Business Applications Knowledge
  • Business Continuity/Resiliency Knowledge/IT
  • Risk Management
  • Change Management
  • Corporate IT Audit Process
  • Customer Service
  • Foundation Architecture Knowledge
  • Infrastructure Product Knowledge
  • MS Project, Visio
  • Operations Systems and Data Sources Knowledge
  • Technical Systems Operations Management
Technical Qualifications:
  • Support Windows 7 and Windows Server 2008 VDI running Citrix XenApp 7.6. Stong scripting and SQL query skills as well as familiarity with Splunk and Uber are preferred
  • Strong skills in supporting Server / Application / Desktop Virtualization technologies (VMWare, Citrix) and Large-Scale environments; certification is preferred.Strong experience with windows server builds, automation, OS/HW lifecycle management.
  • Strong experience with Client Converged infrastructure including Blades,3PAR,C7000 enclosures, knowledge of Dell & other top tier hardware manufactures are preferred.
  • Strong experience and proven ability to support Microsoft Windows server environment.
  • App-V, AD, DNS, DHCP, Client, Group Policies, IIS, File, Print Service etc.); certification is preferred.
  • Thorough understanding of Citrix Xen Desktop 5x, 7x technologies.
  • Thorough understanding of Citrix XenApp 4.5, 6.x and 7.x products, Citrix Provisioning Services.
  • Familiarity with standard enterprise applications such as MS SQL 2005/2008, Tivoli, SCOM, SharePoint, Splunk, etc.
  • Knowledge of mass OS deployment technologies such as windows MDT, WDS.
  • Advance understanding of SAN, Networking, Security, and Backup Technologies.
  • PowerShell Scripting is a plus.
  • Familiarity with quality assurance and systems testing protocols in a complex technical environment.