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Senior Manager, IT
Ref No.: 18-03286
Location: Chicago, Illinois
Position Type:Full Time
Pay Rate : $ 115,000.00 - 125,000.00 /Year

This position is responsible for the full lifecycle management of the technical ecosystem, from strategic planning to tactical activities, specifying requirements for current and future products; driving other internal IT product teams and external vendors toward integrated solutions to better serve our members.
In addition to product development and delivery activities, this role is responsible for enhancing the core administration platform for our Medicare/Medicaid businesses, driving resolution of complex integrated system issues, and implementing/ enhancing operational dashboard capabilities to monitor the overall health of the ecosystem and proactively limiting high priority production incidents.
Successful candidates will have a strong understanding of solution architecture, end to end health insurance landscape, and strong communication skills/ executive presence.
Job Responsibilities: 
  • Understand the business requirements and translating into an IT product / services roadmap for one or more major product areas.
  • Work with business analysts, develops requirements documents and use cases for new product / service features.
  • Coordinate with DevOps Portfolio Release Lead to ensure all planned releases are integrated into the product release schedule.
  • Collaborate with delivery leads to develop project milestones and facilitates development and testing progress against milestones.
  • Collaborate with other IT product managers across different BUs in developing new features and ensuring appropriate support.
  • Manage more stable, mature products and/or applications; limited business criticality; routines processing applications; rare cross-product projects. 
  • Manage and develop team of application architects and systems analysts.
  • Serve as IT liaison for external vendor partnerships.
Required Job Qualifications: 
  • Bachelor's Degree and 5 years Information Technology experience. 
  • 3 years management experience
  • Experience in cloud computing (SaaS / PaaS). 
  • Experience in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira).
  • Experience in integration technologies (Tibco/Informatica/CAS).
  • Experience in iterative, agile and/or scrum development.
  • Experience in knowledge of product-specific application architecture.
  • Experience in solution architecture.
  • Vendor Management
  • Communication
  • Ability to tie together solutions across systems.
  • Application domain knowledge.
  • Program and/or project management.
  • Ability to influence.
  • Ability to prioritize and make trade-off decisions.
  • Adaptability and/or ability to manage change.
  • Creative thinking.
  • Leadership -- Effectively leads teams & people.
  • Problem solving / analytical thinking.
  • Teamwork and collaboration.
Preferred Job Qualifications:
  • Computer Science/Engineering foundation including at least 3+ years of experience in a software engineering role, and knowledge to deliver across development life cycles and production support of various multi-tier applications ecosystem.
    *Seasoned IT manager with 3+ years of experience managing technology projects (software development and application infrastructure) with aggressive schedules
* Experience in defining & aggregating IT application or ecosystem health metrics to drive continuous operational improvements.
* Experience with health care or in particular Medicaid/Medicare line of business IT implementations.
* Excellent written and verbal communication skills.
* Experience in managing business and technical partnerships.
* Experience with agile or other program management methodologies