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Technical Business Manager (Apptio)
Ref No.: 18-03067
Location: Milford, Connecticut
Position Type:Contract to Hire
Pay Rate : $ 70.00 - 80.00 /Hour

Tech Business Manager
Milford, CT

Contract to Hire

The Technology Business Manager function within Global Technology & Operations functions as an interface between the central teams (Business Mgmt, Governance, Finance and Op Risk Mgmt) to the overall organization.
The focus of the role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests
  • Provide Horizontal support on all financial reporting for the head of FICC Technology and his CTOs
  • Drive the management information to support key decision-making processes such as the QBRs and MBRs Other functional duties include: Works directly with the existing business management team to build reports and manage supporting functions of the financials for the FICC Tech COO Works directly with the Business Managers in the technology organization on resource allocations/forecast
  • Works directly with key business resources to address project, program and audit information needs
  • Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on:
  • Resource changes, on-boarding, off-boarding, reporting, and metrics as well as reconciliation with central GMRT team reports
  • Vendor management including A/P process, invoice payment and status, and forecasting
  • General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc.
  • Organizational metrics
  • Capture key project metrics and information for executive level reporting
  • Financial forecast vs. actual
  • Resource plans (forecast vs. actual)
  • Quarterly business/organizational reviews (headcount ratios, hiring status, financials, etc.)
  • Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contract/contractor management)
  • Vendor management (forecasting/run-rates for SOWs, invoices, and contractors)
  • Operational Risk Management – Compliance coordination (mandatory training, etc.)
  • Act as a coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GT&O
  • Work with the PMs on developing their forecasts (resources, budget)
  • Work with globally distributed teams to coordinate various types of information and projects Requirements Essential
  • Resource management and forecasting
  • Vendor management and procurement
  • Metrics and reporting
  • Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data
  • Intermediate SharePoint for managing workflow, portals and data repositories
  • Superior business acumen