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Senior Network Engineer
Ref No.: 18-02899
Location: Chicago, Illinois
Position Type:Full Time
Pay Rate : $ 125,000.00 - 145,000.00 /Year
Job Description:

Duties and Essential Job Functions:
• Leads project management effort for complex networks
• Field dispatch in a site survey/install/maintenance/repair capacity
• Administer for Network Monitoring
• Conduct Research & Development for products and services
• Assists with training and cross-training both within the department and throughout the company
• DSL, DS1, NxDS1, DS3, EoC, EoDS1, Coax, Fiber, Wireless
• Needs to be familiar with all carriers ordering and repair procedures
• Helps maintain network monitoring applications
• LEC/Carrier testing and troubleshooting
• Field dispatch in an install/maintenance/repair capacity
• Routinely cross train all other departments with most current products and services
• Expected to be able to perform relatively advanced troubleshooting as needed
• Maintains documentation on services, as processes and procedures dictate
• Contributes to team effort by accomplishing related results as needed.
• Adheres to specific time frames to resolve service affecting issues.
• Travel required for field work
• Willing to be included on pager off-hour rotation. (24/7 NOC)
• Perform other duties as assigned.

Skills/Qualifications:
• Customer Service, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multitasking, Critical Thinking, Pro Activity, Time Management, Organized, Troubleshooting skills.
• Ability to handle and prioritize multiple tasks while maintaining attention to detail.
• Knowledge and familiarity with all network modules
• Wireless, Security, Voice, Routing, Switching
• Possess advanced wiring knowledge and troubleshooting
• Hold industry recognized certifications (ex. CCNA)
• 3-10 years of Telecommunications and IP networking experience
• Adtran, Client LAN Equipment Experience preferred
• Experience with legacy Voice Cabling and Legacy Wiring Infrastructure preferred