Previous Job
Previous
ServiceNow Developer/Admin
Ref No.: 18-02835
Location: New York, New York
Position Type:Contract to Hire
Pay Rate : $ 110,000.00 - 120,000.00 /Year
ServiceNow Developer/Admin
  • Assist in defining, configuring and deploying integrations to meet ServiceNow IT Asset Management project deliverables.
  • ITOM experience
  • Create and maintain process documentation, configurations and customizations documentation.
  • Customer engagement in the form of reaching out to support the gathering of requirements, gap fit and support of customer project deliverables.
  • Assisting in the development of unit testing case examples and QA testing.
  • Perform manual data entry as needed, data analysis normalization of Asset data and creation of import configuration files.
  • Assist with the development of ideas and specifications for data analysis, including what data should be included in various reports and how the data should be displayed
  • Interpret trends and patterns in complex class datasets and develop recommendations based on findings.
  • Develop graphs, reports, and presentations of project results
  • Perform basic statistical analyses for projects and reports
  • Participate in the development and alignment of discovered assets and their relationships.
  • Perform ServiceNow Asset reconciliation and synchronization of Atrium CMDB.Create and maintain ServiceNow inter-operation between federated data sources (SCCM, PSoft)
  • Responsible for documenting assigned tasks and data requests into team project log, and ensuring that deadlines are met, bringing attention to any obstacles to timely project completion
  • Support training initiatives, coaching for ITAM and inter-process (Incident,Problem,SRM, Change, Release) usage

Minimum Qualifications
  • A Baccalaureate degree from an accredited college or university with a major in Computer Science, Engineering, Data Communications or a related field of study.
  • Five (5) years of progressive responsible experience in the field of data processing, computer systems and applications.
  • Broad knowledge and expertise in computers, communications networking, programming languages, systems analysis methodology and data management.
  • A satisfactory equivalent combination of training, education and experience.
  • Participates in workshop to establish standard naming conventions, align categorizations across applications and support continual service improvements
  • Experience with the ServiceNow product suite, particularly the Atrium CMDB, EIE (Enterprise Integration Engine) and ServiceNow Topology Discovery