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Technical Product Specialist
Ref No.: 18-02572
Location: Flower Mound, Texas
Position Type:Full Time
Pay Rate : $ 80,000.00 - 110,000.00 /Year
TECHNICAL PRODUCT SPECIALIST
Flowermound/Grapevine, TX
$80,000 - $100,000 DOE


​THE POSITION
The Technical Product Specialist is actively involved in the entire product lifecycle. This position is responsible for creating product requirements, user stories, and storyboards that lead and guide product releases around a given product portfolio. Also serves as product owner. This position involves close interaction with development leads, product architects, key users, and other stakeholders as required.

WHAT YOU'LL DO
  • Develop the definition and vision behind like products and services within a geographical market
  • Create and define user persona, functional requirements, business rules, process workflows, use cases and other descriptive outcomes to enable product development.
  • Conduct new technology assessments.
  • Analyze the competitive landscape and monitor and incorporate industry innovations as input for product improvement opportunities.
  • Coordinate release planning in support of evolving market needs, prioritize changes and participate in design reviews to ensure solutions meet user needs.
  • Evaluate, prioritize and maintain the defect and product backlog.
  • Maintain assigned product portfolio's key documentation (including roadmap and status dashboard).
  • Serve as technical product expert for sales, client support and other departments, and support the new release process.
  • Provide second-level support for customer service team to resolve product related problems through advanced troubleshooting, escalating to development when appropriate.
  • Develop strong working relationships with members of Development, Operations, Marketing, Sales, and Product Management.

SKILLS/EXPERIENCE YOU'LL NEED
  • Bachelor of Science degree (B. S.) in Information Technology or related field;
  • 5+ year's experience in a technology development team:
    • 2+ year's experience as a Product Owner, Business Analyst or similar role within a product release team.
    • 2+ year's experience with modern web technologies (restful and web services, native mobile apps, relational and non-relational database driven applications).
  • Demonstrated success in Scrum driven Agile development environment, including user story creation.