Systems Engineer (Messaging)
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Systems Engineer (Messaging)
Ref No.: 18-02552
Location: Houston, Texas
Position Type:Direct Placement
Pay Rate : $ 70,000.00 /Hour
Seeking a mid-level Data Center engineer in our Network Operations Center (NOC) in Houston, TX.  This is a Tier 2 level resource with specialized knowledge and experience in virtualization, enterprise storage systems, replication technologies and DR architectures, storage and backup, networking and telecommunications. This position will work closely with our team of senior engineers and infrastructure group to maintain, update, and introduce new functionality to the existing environment. This person will also assist in supporting the Windows server environment and other server / storage infrastructure projects will be assigned as needed.

Technical Requirements: 
  • Ability to support and manage a Exchange 2013 and newer
  • Ability to support and manage Office 365 users & Hybrid Exchange Server Configuration
  • Ability to support and manage Skype for Business 2013 and newer
  • Ability to support and manage IronPort ESA
  • Ability to support and manage Active Directory 2012 and newer
  • Ability to support and manage DNS, DHCP
  • Demonstrated knowledge of VMware
  • Demonstrated knowledge in the support of servers and operating systems Windows 2008 – Windows 2012 R2 and above
  • Understanding of Veeam or other Backup and Replication technologies
  • Understanding of networking (IP, DHCP, DNS, data center switching)
  • Understanding of enterprise storage systems
  • Working knowledge or Windows PowerShell scripting experience
  • Knowledge of Kaseya VSA is a plus
Typical Experience:
  • Five+ years in-depth experience maintaining and supporting technology solutions that utilize technical skills described above
  • Five+ years in-depth experience supporting and troubleshooting a multi-server windows Domain network environment
  • Experience working directly with technical engineers and practice managers as well as nontechnical end users
Performance Abilities:
  • Handles escalations from Tier 1 teams.
  • Must be available onsite during normal business hours.
  • Follow standards. Update and provide documentation of current and new processes which adhere to best practices
  • Document technical problems, resolutions, and processes for assigned tasks and projects
  • Follow policies and procedures for change and incident management
  • Professional demeanor
  • Relentless focus in delighting customers, treating colleagues regardless of position with utmost respect
  • Able to interact confidently with C-level executives at Client Site.
  • Organized, able to manage and complete multiple projects simultaneously
  • Detail Oriented, able to apply consistency throughout the work product
  • Self-Starter in addition to having the ability to work in the guidelines of given directions
  • Able to work with outside vendors to troubleshoot issues and tackle problems
  • Efficient, effective at producing required results in a short amount of time
  • Strong communication, both written and orally (consistent, efficient, and effective)
  • Follow directions yet applies judgment and can be flexible
  • Team member yet knows when to work independently
  • Independent, with the ability to effectively work unsupervised
  • Pro-active, able to note things that need to be done without being prompted and proactively address them
  • Minimal travel required