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Manager of Secretarial Services and Support
Ref No.: 18-02480
Location: Newark, New Jersey
Position Type:Full Time
Pay Rate : $ 90,000.00 - 100,000.00 /Year

Our client is a prestigious and international law firm located in Newark, NJ, and they are looking for a Manager of Secretarial and Support Services to join their team and assist the company's Human Resources Director. The primary responsibilities will revolve around managing Newark secretaries and receptionists, Project Service Center ("PSC”) supervisors and staff (day/evening shifts), and weekend support services logistics. In addition, this individual will support attorneys with coordination of Newark Legal Secretarial support during absences, while reviewing and approving Newark staff time sheets.

Essential Duties
  • Performance Management - conduct annual review meetings for Newark secretaries and receptionists
  • Coordinate attorney/secretary assignments and manage daily practice group coverage issues
  • Meet with Practice Group Leaders regarding secretarial staff issues, training endeavors and Workshop ideas to support practice groups, including follow up training for legal staff
  • Meet bi-annually with secretaries regarding new programs and processes
  • Meet monthly with PSC supervisors to review workflow
  • Maintain practice group calendars to ensure coverage
  • Provide quarterly secretarial overtime updates to Practice Group Leaders
  • Apprise Director of Human Resources about the status of secretarial staff issues and matters regularly
  • Participate in New Hire Orientation twice per month
  • Work with Information Technology Team regarding software projects to ensure effective rollout to staff
  • Work with Facilities Department to support attorney and secretarial moves within the Newark office
  • Work with Records Department regarding filing-related issues Minimum qualifications Training and Experience
Abilities and Skill
  • Minimum of 5 years of Supervisor experience or Office Management experience
  • Minimum of 5 years Human Resources Experience
  • Bachelor's degree in Human Resources or Business Management preferred
  • ​PHR designation from Society of Human Resource Management preferred Knowledge,
  • Superior oral and written communication skills
  • Proven Interpersonal Skills
  • Excellent organizational ability
  • Attention to detail and ability to interface and maintain effective relationships across the firm
  • Ability to work flexible hours
  • Strong knowledge of Microsoft Office programs, including Word, Excel and PowerPoint