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Senior Analyst - MS Office
Ref No.: 18-02147
Location: Chicago, Illinois
Position Type:Full Time
Pay Rate : $ 75,000.00 - 95,000.00 /Year
Senior Analyst, MS Office Suite
The Senior Analyst, MS Office Suite, serves as a technical and development resource focused on setting standards and leveraging the full functionality of the firm's MS Office platform. This includes developing configuration standards, templates, themes and variants to align with business and practice needs. The Senior Analyst works with key stakeholders to understand the business requirements related to internal- and external-facing, as well as client- and non-client-related documents, presentations and similar deliverables. S/he translates these requirements into technical specifications that reflect best practice development standards and delivers solutions that fully utilize the MS Office platform and related technologies. The Senior Analyst will contribute subject matter expertise related to the use of MS Office to support IT, Knowledge Management, Marketing and other initiatives.
Duties and Responsibilities:
  • Own the development of configuration standards and integration related for the firm's use of MS Office and related products to produce documents, presentations and similar deliverables
  • Develop firm standard templates for use in MS Word including requirements definition, coordination with relevant business owners and development of standards, as well as integration with related add-in products
  • Develop firm standard templates for use in MS PowerPoint including translation of firm branding standards and the development of themes and variants that are appropriate for client work product, as well as both internal and external uses
  • Coordinate testing and deployment of templates, variants and themes within the firm's MS Office suite and collaborate closely with the Change Management and Technical Training teams to ensure smooth transitions and adoption
  • Establish and periodically refresh, a development roadmap for the MS Office suite to include short-, medium- and long-term goals which address the business needs of the firm's lawyers as well as both legal and administrative staff
  • Develop relationships with key stakeholders within practices, firm management and administrative areas and leverage those relationships to identify new opportunities as well as socialize roadmaps and development plans to achieve buy-in
  • Champion change and innovation in the firm's use of MS Office and related tools to socialize a forward-thinking program
  • Work with various offices in the development of pleading templates based on court district standards
  • Manage MS Office GPO Policies and Registries to set firm desktop standards and defaults
  • Participate in patch validations related to MS Office products and troubleshoot related issues
  •  Other duties as assigned
Education and/or Experience:
  • Bachelor's Degree
  • A minimum of 5 years of advanced technical/development experience in Microsoft Office with an emphasis on Word and PowerPoint
  • Expert knowledge that includes configuration and development strategies for templates, variants, themes and related components of the MS Office Suite
  • Experience defining business requirements and use cases and translating those into technical specifications and development strategies
  • Demonstrated ability to manage multiple, complex projects with competing deadlines and priorities
  • Demonstrated ability to think critically to define short, mid- and long-term goals and assess and prioritize opportunities
  • Demonstrated ability to work with stakeholders at all levels of the organization to develop relationships, manage change and build buy-in
  • Ability socializing changes and communicating across multiple business stakeholders
  • IT Product Ownership experience
  • Experience in a law firm and/or professional services environment
  • Experience with add-in products typical in a law firm environment such as Innova, Litera, document management systems, etc.
  • Experience with Office 365 deployment
 Other Skills and Abilities:
  • The following will also be required of the successful candidate:
  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities