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Senior Business Systems Analyst
Ref No.: 18-01055
Location: Plano, Texas
Position Type:Contract to Hire
Senior Business Systems Analyst
Plano, TX
6+ month contract to hire


The Position:
  • Successfully elicit functional, non-functional, and system requirements from internal and external resources to meet the business objectives of our clients and internal stakeholders.
  • Evaluate and define complex requirements and processes for new features, integrations, and platforms as well as enhancements or maintenance on existing platforms and applications.
  • Design efficient and cost-effective application solutions which may involve diverse development platforms, software, hardware, technologies and tools.
  • Efficiently and effectively document and communicate business and functional requirements for internal project stakeholders and vendors as well as client approval.
  • Support the Sales department in pre-sales phase by providing systems demonstrations, designing "proposed solutions” and completing initial assessments and scope of work documentation.
  • Work with clients, vendors and internal stakeholders to identify, clarify and capture complex business requirements.
  • Analysts are expected to have highly developed skills for discerning core functionality requirements.
  • The designs include requirements documentation, graphical representations, and presentations that describe the desired solution or product feature. Documentation will include volume and usage estimates, user interface design concepts, integration diagrams, RACIs, application prototypes, error handling strategies, data flow designs, and specific, testable functional requirements.
  • Responsible for initiating and stewarding a project plan throughout the project lifecycle and communicating the project milestones and deadlines to the client, project teams, IT management team and project stakeholders.

Skills/Experience You'll Need:
  • 5 - 8+ years of experience as a Business Systems Analyst
  • Bachelor's Degree in Computer Science, Management Information Systems, or equivalent experience
  • 2+ years of SQL experience
  • Detail oriented with strong organizational skills
  • Interpersonal skills including the ability to work independently and as part of a team
  • Strong elicitation and interviewing skills
  • Excellent oral and written communication skills
  • Strong analytical ability and demonstrated understanding of the concepts in the BABOK®
  • Ability to learn quickly and willingly
  • Adapt to and embrace change
  • Ability to determine the difference between Functional and Non-Functional requirements
  • Demonstrated ability to handle multiple projects simultaneously
  • Loyalty/Travel or e-commerce industry experience desired but not required