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Information Security Manager
Ref No.: 17-03967
Location: Chicago, Illinois
Position Type:Full Time
The IT Security Manager will be responsible for managing and maintaining multiple enterprise security technologies and the associated procedures and processes. The Manager will be on point to detect, identify, analyze, correlate, and escalate security incidents. This person will also assist to coordinate the investigation and remediation of information security incidents as well as manage and maintain the physical security and physical access control systems.
In this role, the successful candidate will maintain and monitor compliance with enterprise change management policies and procedures.
Your day to day role will include:
  • Reporting to the Chief Security Officer, the successful candidate will collaborate with the peers in the management and direction of the Information/Security group by setting priorities, and by coordinating and reporting on group activities.
  • Oversee the daily activities of the team, including management for support issues and ongoing projects within this area.
  • Develop and implement plans for the management of resources for the Information/Security area including all personnel, capital equipment, physical facilities, supplies, service level agreements, vendor management and purchased services dealing with Information/Security.
  • Identify areas of improvement for staff and make recommendations and/or provide opportunities for development/skill enhancement.
  • Maintain monitoring tools and processes for the continual evaluation of service levels, system performance, customer relations and quality output for the Information/Security group.
  • Identify and analyze trends and take appropriate action to improve performance.
  • Manage customer expectations and provide high quality customer service by communicating with customers regarding their expectations, issues, etc., relaying appropriate information to staff and escalating competing priorities and/or potential customer conflicts to Director as necessary.
  • Develop annual operating and capital budget for responsible areas which will be part of the overall IT budget.
  • Monitor approved budget throughout the year by reviewing, validating, approving both capital and expense items to ensure they remain within plan, identify issues, and implement adjustments as necessary.
You Have:
  • Bachelor's Degree in Computer Science, Healthcare Science, or Business Management
  • Minimum of 7 years' experience in a healthcare-focused Information Systems or Security areas gaining management expertise and technical knowledge of all components of Information/Security systems and with 3 of those years in management with experience to include successful management of capital and operating expense budget.
  • Must have experience in Information Security, Information Systems areas with proven management expertise and technical knowledge of all components of Information/Security systems
  • Excellent interpersonal and communication skills
  • Excellent analytical and problem-solving skills to solve/manage complex technical problems
  • Excellent interpersonal and communication skills to work with all levels of management, employees, peers and vendors.
  • Previous experience managing an environment which spans multiple operational areas including security, disaster recovery and Intranet functions
  • Scheduled and unscheduled weekend and/or evening hours may be required
  • An active pager/cell phone will be required at all times during business hours and most off hours so that he/she can be reached in support of Information/Security issues, and is expected to respond to and assist in resolving legitimate problems at all times
  • Demonstrated commitment to excellence and customer service mentality
  • Ability to prioritize tasks and time, and exercise good judgment and common sense in all activities
  • Flexibility to deal with changing environments
  • Knowledge of and ability to use available technology
  • Possesses managerial skills that empower and develop others; is sensitive to others and fosters teamwork
  • Understands strict discretion of all confidential and EPHI (Electronic Protected Health Information) per HIPAA regulations
  • Knowledgeable of and utilizes standard departmental tools, processes, methods, policies and attends all mandatory meetings as required
  • Demonstrates an understanding of and models the mission, vision and core values through behavior and attitude
  • Experience with implementing and supporting cross functional and cross organizational security policies and
    procedures designed to protect sensitive customer/user information and interaction
  • Knowledge of Security, Compliance, and Change Control processes
  • Knowledge of Microsoft suite (Word, Excel, Outlook, PowerPoint, etc.) Office 365 and cloud technologies and SharePoint legacy and online.
Highly Preferred
  • Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA)

Third Party Applications Not Accepted