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Systems Engineer I
Ref No.: 17-03685
Location: Minnetonka, Minnesota
Position Type:Full Time
Systems Engineer I
Perm / Full Time -  $50k-$60k Base pay 
Minnetonka, MN

As a part of a growing managed services provided, this person will be responsible for desktop support, PC breakfix, transferring data files, managing anti-virus/spam, supporting office 365, etc. Company paid for certification opportunities!

Responsibilities:
  • Must be comfortable being on call one week every 7 weeks (paid overtime for this)
  • Must have a valid Driver's License to travel to satellite office location one day per week (compensated for millage)
  • Support office 365
  • Transfer data files
  • PC Breakfix
  • Digital Printer support
  • Incident recording and triage
  • Escalate and remediate client issues as needed
  • Respond to tickets from various monitoring systems.

Requirements:
  • Experience supporting users via phone, face to face and via email
  • Professional experience working with VMware
  • Professional experience working with citirix – a plus
  • Professional experience working with servers
  • Experience supporting and troubleshooting Office 365
  • Professional experience with ConnectWise (CRM Tool) – a plus
  • Strong understanding and experience working with backup procedures
  • Professional experience with WatchGuard firewalls – a plus

Third Party Applications Not Accepted