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Information Systems Manager
Ref No.: 17-03487
Location: rolling meadows, Illinois
Position Type:Full Time
Pay Rate : $ 130,000.00 - 150,000.00 /Year
Information Systems Manager

Position Summary:
  • Responsible for IT ( infrastructure, IT operations, engineering, planning and support) on a global insurance claims management system.
  • Directly manages teams of +30 IT specialists who monitor and provide support for the 24X7 operations, including Tandem/Client mainframe non-stop machines

Essential Duties and Responsibilities:
  • Prepares and reviews information systems budgets and business plans for the department.
  • Oversees the daily operations of the IT business unit supporting back office processing for a global claims management system
  • Trains, develops, and directs an entire information systems business unit supporting the claims processing back-office IT systems
  • Ensures employee awareness and training on information security policies and procedures.
  • Directly manages the Tandem/Client Nonstop Operations department. This includes disaster recovery, capacity management, predictive monitoring, file transfers, load balancing, etc.
  • Mange a 24/7 IT operations department
  • Monitors and ensures the file management and transfer systems for global customers are working as designated
  • Investigates problems, escalates as needed to other departments, divisions and vendors to find appropriate solutions to issues and customer requests
  • Ensures that all systems have appropriate capacity to prevent production outages
  • Drives projects to improve legacy procedures with automation
  • Ensures that new and changed programs are planned and documented as necessary
  • Manages the teams that schedule reporting that is sent to thousands of customers, partners and clients
  • 10 years related experience required.
  • Prior management of batch based processing systems and file transfer strategies
  • Knowledge and experience with Client Nonstop (Tandem) systems or equivalent
  • Global management with 24X7 support
Third Party Applications Not Accepted