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Network Analyst
Ref No.: 17-03407
Location: Chicago, Illinois
Position Type:Full Time
Pay Rate : $ 50,000.00 - 60,000.00 /Year
As the Network Analyst you will be responsible for maintaining and supporting key functional areas that include network infrastructure, data communications, security and telecommunications systems. You will also monitor, diagnose and resolve network and hardware problems. Duties include:
  • Support SD-WAN environment:  Talari, MPLS, broadband, 4G, etc.
  • Maintain and support corporate and remote Cisco routers and switches
  • Support edge network security:  Firewalls (Sophos), DMZ, VPN, content filtering, IPS, etc.
  • Support and administer voice platform:  Cisco Call Manager (UCCM), Unity, etc.
  • Maintain and support telecom circuits:  MPLS, SIP, broadband, 4G, PRI, POTS, etc.
  • Participate in IT network and voice upgrade initiatives
  • Follow documented standards and procedures for installing, troubleshooting, repairing, and maintaining network and telecommunications equipment.
  • Partner with internal customers on company-wide IT initiatives
  • Respond quickly and effectively to production issues and take responsibility for seeing these issues through resolution
  • Provide 24/7 on-call support as required for all network and technical issues relating to network, voice, and security administration 
High School Diploma or GED required, BA/BS degree in Computer Science, Networking, or IT strongly desired.  1-3 years of experience in IT supporting/troubleshooting business systems, networks (LAN/WAN), voice/telecom installations, server/email systems, and Microsoft applications.  Network+, CCNA, or comparable certification preferred. Working knowledge of basic Cisco network management and administration. 
Must be flexible for periodic travel associated with network infrastructure upgrades and installations – up to 30% travel required and to be available to work off-hours and weekends as needed to perform maintenance and upgrades.