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Desktop/Packaging Engineer
Ref No.: 17-03379
Location: New York, New York
Position Type:Full Time
Pay Rate : $ 120,000.00 - 130,000.00 /Year
Desktop/Packaging Engineer
 
Summary:
The Packaging and Desktop Engineer will be based in the New York office and will be responsible for the design, deployment, maintenance, and support of corporate applications and desktop infrastructure.
 
Major Responsibilities:
  • Primary responsibilities include hands on development, standardization, and management of all software deployments and patching standards.
  • Work with application owners to package, script and automate application installs with custom parameters.
  • Participate in the QA and UAT process for the applications packaged; work with requestors to ensure defects are fixed before mass deployment.
  • Administration of monthly patches deployments via SCCM to the VDI environment.
  • Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.
  • Responsible for creating and maintaining desktop images with SCCM 2012/Current Branch.  Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).
  • Create collections and advertisements for mass software distribution using custom scripting where needed.
  • Maintain ongoing communications with support teams regarding application issue resolutions.
  • Significant experience with Microsoft App-V sequencing as well as Install Shield (Flexera Admin Studio) packaging and MSI Packaging to customize COTS and custom applications.
  • Experience in deploying, managing and troubleshooting Windows operating systems to include application level support.
  • Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.
  • Provide support off-hours and remotely (i.e. from home) when needed.
  • Serve as the final escalation point for IT Operations and Service Desk for application packaging and OS-related issues.
 
Required Qualifications:
  • Bachelor's degree in Technical, engineering, computer science or equivalent experience.
  • 3+ years of experience supporting in a mission-critical environment.
  • The ability to solve problems via standard and non-standard methods.
  • Organized and methodical testing skills.
  • Excellent written and oral communication skills.
  • Strong scripting and automation expertise.
  • Ability to work in a fast-paced environment supporting real-time market data and trading.
  • Certification and/or training with vendor-neutral or vendor-specific focus.
  • Good understanding of operating system administration (Windows and Linux).
  • The ability to solve problems via standard and non-standard methods.
  • Organized and methodical testing skills.
  • Excellent written and oral communication skills.
  • Excellent time management and organizational skills.
 
Tagged Systems:
  • Applications: SCCM 2012/Current Branch, Office 365 (2010/2016), OS Deployment, Thin Client Image, VMWare Vsphere/Horizon/View, MDOP
  • OS: Windows 7 and Windows 10
  • Hardware: Wyse/Client Thin Clients