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Desktop Support Engineer
Ref No.: 17-03267
Location: Venice, California
Position Type:Contract to hire
Pay Rate : $ 60,000.00 - 75,000.00 /Year
We are a Global Media Company looking for a responsible Desktop Engineer to support our tech team.
Who we are looking for:
The ideal candidate is a reliable and professional individual with a go-getter personality. You must be a hands-on IT professional with excellent customer service skills. You should be comfortable working in a demanding Help Desk environment and have a knack for successfully troubleshooting a variety of IT support issues. Flexibility with hours is strongly encouraged.
Skills and Requirements
  • Minimum 3 years + experience in Desktop engineering in a business environment
  • Highly Proficient in Windows 7, 10
  • Proficient in Mac OS
  • Experience with Microsoft Active Directory and GPO
  • Experience with Microsoft Suite
  • Strong verbal and written communication skills
  • Ability to effectively provide support for both on site and remote office locations
  • Experience with System Center Configuration Manager
  • Experience with Jamf \Casper Suite
  • Ability to identify, escalate and communicate complex IT issues that may impact beyond desktop engineer realm
  • Basic knowledge of Server and Network devices and environments
  • Experience supporting Telecomms (CUCM) and Video Conferencing systems (Vidyo)
  • Able and willing to work on call, after hours, and weekends when needed. More specifically private events and projects

Third Party Applications Not Accepted