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Program Manager, Business Applications
Ref No.: 17-02529
Location: Chicago, Illinois
Position Type:Full Time
Pay Rate : $ 130,000.00 - 160,000.00 /Year
Program Manager of Business Applications

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The Program Manager may lead teams through the complete project life cycle, including design sessions, working models, agile testing, go-live and post go-live support. This is a critical and high-profile position in our company to drive transformational change within our portfolio companies

Requirements and Skills
  • Guide portfolio companies through complex business transformation programs.
  • Direct and assign responsibilities to teams, implementation partner and portfolio company personnel through the business transformation.
  • Validate the translation of business requirements into technical solutions.
  • Gain a firm understanding of cloud-based solutions (including, but not limited to Salesforce.com) in order to drive adjustments from best practice guidelines when implementing for each portfolio company.
  • Guide creation and execution of project work plans and revise as appropriate.
  • Facilitate team and client meetings effectively, including workshops, status meetings with the project team (portfolio companies, implementation vendors and management team) and executive steering committee meetings.
  • Review deliverables, perform engagement reviews and enforce quality assurance procedures.
  • Be assigned responsibility for developing, enhancing, and when appropriate establishing preferred vendor relationships under the direction of the Managing Director, Business Applications.
  • Enforce strategic and methodological execution of program deliverables and drive outcomes.
  • Review vendor and implementation partner proposals and statements of work and recommend scope, approach and staffing adjustments where necessary.
  • Manage development of Business Applications program / process improvements, etc.
  • Develop relationships with and guide senior executives at portfolio companies.
Qualifications
  • BS degree in Computer Science, Information Technology or Engineering or equivalent experience. Accounting, Finance and other technical or business degrees will be considered.
  • MS/MBA or advanced degree preferred.
  • At least 7 years of experience including work as a program/project manager.
  • Prior experience managing complex packaged/hosted/SaaS software implementation projects. Experience with cloud-based solutions such as Salesforce.com or NetSuite is highly preferred.
  • Familiarity with Sales, Order to Cash, Support and Professional Services business processes.
  • Strong technical background and knowledge.
  • Very strong oral and written communication skills.
  • Excellent problem solving, critical thinking, and analytical skills.
  • Proven track record of project delivery, interacting with all levels of management.
  • Prior experience in a consulting firm is desired, but not required.
  • Willingness to travel up to 60% (domestic).