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Network Services Engineer
Ref No.: 17-02019
Location: Chicago, Illinois
Position Type:Full Time
Network Services Engineer:

The Network Services Engineer will be one of the senior most engineers on the Network team. The Network Engineer is responsible for the operation of the firm's network infrastructure and associated services covering all aspects of hardware, software and management, including Routing and Switching, WAN/LAN, Internet Connectivity, Wireless, WAN Optimizers, IIS, Load balancers, Firewalls, External DNS, Certificates and remote VPN access.
  • Implementation, configuration and maintenance of a robust, reliable secure network service in line with industry standards and best practices
  • Ensure that any issues on the network are resolved and dealt with in a timely and efficient manner
  • Ensure preventative maintenance is regularly scheduled and communicated to the business, and that any impact is kept to a minimum
  • Implement and monitor the Firms' network disaster recovery and business continuity configurations, ensuring there is no single point of failure, by providing resilient and dynamic failover solutions where possible
  • Manage the network performance monitoring tools, making sure they are consistent with Firm standards and methodologies
  • Define and manage ongoing network operational requirements, analysis, selection, design, development, implementation and network operations testing
  • Manage escalated network related tickets in accordance with local, regional and global Customer Services standards and processes
  • Lead relevant network related technical initiatives on projects
  • Oversee configurations of network equipment to ensure they are properly backed up and manage all web servers within the firm, specifically IIS and .net components
  • Under general direction, plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels
  • Provide on-call support as needed
  • Bachelor's Degree or equivalent combination of education and/or experience may be considered in lieu of the degree when the experience is closely related to the functions of the job
  • 8+ years experience working within an IT operational environment preferred
  • 5+ years configuration, implementation and the troubleshooting of routing and switching architecture required
  • 5+ years configuring, implementing and troubleshooting VPN's, firewalls and wireless technologies desirable
  • Experience with Cisco Client is a must
  • Experience with Cisco ACI is preferred
  • Knowledge of network management tools and processes
  • Experience of WAN acceleration technologies, network security tools and processes
  • Experience of IP-PBX Technologies, SIP and H.323 is desirable
  • CCNP highly preferred
Third Party Applications Not Accepted