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User Experience (UX) Designer
Ref No.: 18-13740
Location: Herndon, Virginia
 Full Time, Direct hire opportunity in Herndon VA:
The User Experience (UX) Designer is a new role within the Product Management team with the customer.  The UX designer is a hands-on role that will work with the User Interface (UI) development, the Corporate Communications and the product management stakeholders at the client to define and maintain a consistent user interface experience across all web-based applications. As the advocate for the Client's end users, the UX Designer will utilize user research, design thinking, and agile methodologies to deliver a positive customer experience, and help increase customer satisfaction with the Client's application user interfaces and Web site applications.
How You Contribute:
  • Represent the product vision by researching, envisaging, sketching, prototyping, and user-testing experiences for Clearinghouse online offerings.
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
  • Identify design inconsistencies or challenges and devise elegant solutions.
  • Drive strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centric design approach and rapidly test and iterate your designs.
  • Standardize the UX across IT applications, and provide templates for development team use.
  • Influence and work effectively with internal and external customers.
  • Work with the Business Analysts (BA) to integrate User Interface (UI) requirements into user stories. Test the UI functionality with the BA, and conduct user testing with end users.
  • Work with application development teams, and specifically UI developers, in an Agile environment to implement UI designs in accordance with accessibility guidelines into Clearinghouse applications.
  • Work with Corporate Communications to apply graphics/visual design and style guide elements.
  • Manage the relationship with external accessibility validation vendors for WCAG 2.0 AA compliance for all new designs.
  • Conduct usability studies to solicit feedback from appropriate user groups, including students/millennials and schools. 
  • Work with the IT service line teams and product owners to review and QA UI changes to ensure consistency with corporate standards is being maintained across our applications as they are changed.
Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
What You Bring to the Table:
  • Bachelor's degree in Digital Design or related field. A combination of education and experience, including military service will also be considered.
  • 5 years' experience in producing successful user experience deliverables for web based software applications, with specific experience in:
    • Using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
    • User-centered design (UCD), cognitive psychology and user empathy, planning and conducting user research, user interaction design, user testing, A/B testing, rapid prototyping, and accessibility.
    • Web and software usability principles and accessibility (including WCAG 2.0 AA) and up-to-date current trends and advances in interface and functional design.
    • User interface wireframe and prototyping tools.
  • Working knowledge of HTML5, Cascading Style Sheets (CSS), JavaScript and Angular.
  • Full understanding of how to apply the methodologies of interaction design, UX design, graphic design and research to business problems.
  • Demonstrated ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Excellent communication and interpersonal skills; confident presenting to and influencing people, from stakeholders to Executive management.
  • Upon request, must be able to provide a portfolio demonstrating both creative thinking, delivery of solid UX design solutions and creating design from a blank slate.
  • Live within a commutable distance of Herndon, VA.
Desired:
  • Experience designing component-based front-ends using modern frameworks, specifically Angular.
  • Experience with Agile methodology and working with Agile development teams.
  • Experience with Design Sprint.
  • Working knowledge of JSF and ADF.
  • Certificate in user experience or customer-centered design.
  • Understanding of device independent interaction Web site design and user interface development.
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