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Unix Systems Engineer
Ref No.: 18-07263
Location: Thornton, Colorado
Princeton Information is seeking a Unix Systems Engineer in Thorton, CO for a Contract to hire opportunity. There at two (x2) positions.
Shifts available:
Position One: Tuesday-Friday 7am-6pm
Position Two: Tuesday-Friday(Sat) 6pm-7am

Job Description:
In addition to firewall and load balancing experience, candidates must have ASA experience as well
Opportunity:
To join the Operations Center and perform customer facing support functions for network problems in accordance with the incident management process.
This involves monitoring, triaging, and troubleshooting problems in a state of the art MPLS based IP backbone, as well as layer 1-3 problems associated with customer managed services such as routers, switches, firewalls, load balancers, and DNS.
You will be exposed to a broad range of network technologies and diverse customer environments which will allow you to further develop your technical skills.
Responsibilities:
• Provide world-class customer support and technical expertise for customer environments
• Manage network incidents through to service restoration, resolution, and closure. Engage customers, additional internal teams, and external vendors as required
• Customer and core infrastructure monitoring:
• Learn alarm management platforms, functions, and terminology
• Verify validity of alarms and follow troubleshooting procedures as outlined
• Work with remote locations on verification and resolution of alarms
• Follow outlined procedures for customer notification and escalation
• Provide a technical network interface with customers
• Manage network incidents through to service restoration, resolution, and closure. Engage customers, additional internal teams, and external vendors as required
• Review network requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact
• Perform network configuration changes in response to client issues
• Perform root cause analysis on network problems
• Identify chronic problems and take action to identify and resolve the root causes
• Review logs and performance reports for emerging problems and initiate preventive action
• Act as a technical training resource and escalation point for peers and other internal teams
• Maintain technical expertise and required industry certifications and stay current with new and emerging networking technologies

Required:
• Proof of US Citizenship
• Minimum 5 years of industry experience in a production support role for a large enterprise or service provider environment
• Solid operational support experience and technical troubleshooting skills
• Strong working knowledge of routing protocols including BGP, OSPF, EIGRP and knowledge of Internet concepts and routing architectures
• Strong working knowledge of spanning tree and layer two switching concepts
• Extensive working knowledge of Cisco IOS
• Ability to effectively use diagnostic tools
• Ability to learn, respond to demands, and show leadership in a fast-paced, highly technical environment
• Strong interpersonal skills with the ability to interact and influence change within a team
• Strong organizational, time management, and service delivery skills
• Effective written and oral communication skills
Preferred:
• B.S. degree in Electrical Engineering, Computer Science or equivalent work-related experience

Familiarity and experience with 5.5 and/or 6.0 VMWare environment required, along with Windows experience as well as Unix