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HR Technology Analyst
Ref No.: 18-05893
Location: Philadelphia, Pennsylvania
Job Responsibilities
  • Production support of HR Technology deployment including Lawson Core HR, Workforce Reporting / Analytics and Integrations to other applications
  • Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements

Application & User Support
  • Displays basic knowledge of HR Technology applications (may vary based on assignments)
  • Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
  • Assists employee and management end users as needed ( "Help Desk” function)
  • Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
  • Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
  • Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
  • Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
  • Executes User Acceptance Testing to ensure quality implementations
  • Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
  • Develops HR Reports using Report Writing Tools (Business Objects) once provided specifications
  • Proactive problem solving skills
  • Business and system analysis skills
  • Technology aptitude and learning ability
  • Strong oral and written communication skills
  • Proficiency using MS Office applications including MS Access and MS Excel
  • Database, report-writing and data analysis experience
  • Customer service orientation
  • Collaboration and consensus building skills
  • High level of accountability and ability to work independently
  • Flexibility and adaptability