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Senior SAN System engineer
Ref No.: 12-00043
Position Type:Direct Placement
Experience Level: 5 Years
Start Date: 02/13/2012
 

Job Definition:

  • The Senior System engineer will be responsible for design, development, implementation, and analysis of technical products and systems.
  • This candidate will be the Subject Matter Expert (SME) for SAN technologies, primarily NetApp SANs.
  • Recommends alterations to development and design to improve quality of products and/or procedures.
  • Interact with Business Units and vendors to research and design solutions with new technologies.
  • Develop, implement and document the configuration standards policies and procedures for operating, managing and ensuring security of the Storage environment.
  • Perform day to day activities for maintenance and upkeep of the various NetApp Storage Systems within Tower.
  • Respond and plan for service outages.
  • Project management for system related projects.
  • Research and integrate new technologies into existing data center environments.
  • Apply storage related updates, patches, and configuration changes.
  • Storage performance tuning and monitoring.

Authority

  • The Senior System engineer has authority troubleshoot issues in the development, UAT and production environments. 
  • Execute the responsibilities of the Senior System engineer according to policies, procedures and standards, as established in ¿Published Policies and Procedures¿ and ¿Tower Employee Handbook - Working at Tower¿.

Required Skills

Duties and Responsibilities

 

 

  • Troubleshoot any reported issues.
  • Install, support, and configure new NetApp SANs and Disk Shelves.
  • Analyze system logs and identify potential issues with attached server and SAN related systems.
  • Perform routine audits of Storage systems and software.
  • Analyze and architect Storage related solutions as determined by business requirements. 
  • Perform predictive and proactive maintenance on Storage related systems.
  • Perform daily SAN administration activities.  Duties include but are not limited to: presentation of LUNs to servers, space allocation, maintaining snapshots, spindle defragmentation, etc¿
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization
  • Availability for Evening and Weekend work for system installation/upgrades/maintenance.
  • Apply operating system updates, patches, and configuration changes on Storage related systems.
  • Storage system performance tuning and monitoring.
  • Rotational Weekend 24 hours on call support

Required Experience

Skills and Experience Desired

  • College degree in computer science, information systems, or computer engineering.
  • Certifications in Microsoft Certified Technical Specialist and/ or Microsoft Certified Professional Developer desirable.
  • Extensive knowledge and understanding of Windows Server environment.
  • Strong knowledge of backup systems and software.
  • Strong problem solving skills.  
  • Strong conceptual and analytical skills  
  • Good written and oral communication skills  
  • Must have extensive/expert experience with NetApp SANs in a Production Environment 
  • Experience with Cisco Fiberchannel switches preferred.
  • Expert knowledge of iSCSI and Fiberchannel SANs.
  • Strong knowledge of NetApp  6200, 3200, 3100 and 3000 series Stoarge Systems.
  • Strong knowledge of NetApp Data ONTAP 8.x OS
  • Experience with NetApp Snapshot and SnapMirror features.
  • Experience with SnapManager Software.
  • Experience with VMWare and/or Citrix in a Production Environment desirable.
  • Experience with Active Directory in a Production Environment 
  • Netapp Certification preferred 
  • 5+ years of IT experience
  • Provide tier 3 level support.
  • Provide analysis of issue patterns, and performance reports of Storage Systems.
  • Documentation of system processes, designs and configuration, including updating Engineering run book.
  • Ensuring compliance of security and production support procedures

 

Key Deliverables

  • Provide tier 3 level support.
  • Provide analysis of issue patterns, and performance reports of Storage systems.
  • Documentation of system processes, designs and configuration, including updating Engineering run book.
  • Ensuring compliance of security and production support procedures

Job Location

Paramus, NJ, US.

Position Type

Full-Time/Regular