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Implementation and Consulting Analyst
Ref No.: 12-00031
Location: New York, New York
Position Type:Direct Placement
Start Date: 02/06/2012
 

The Implementation and Consulting Analyst  

1.   Responsible for managing the implementation process for new clients as assigned by the Global head of Implementation and Consulting.

 

·        Works with Sales during pre-sales and pilot negotiationsand manages the warm handover from Sales to Implementation after a client signs up with the company·         Works directly with the client from the company’s  offices and on-site to setup the Imagine system in a manner best fitting the client's business needs, including business analysis, system setup and user training.

·         Project manages all aspects of the Implementation from pre-sales through to final go-live and handover to the company trade support using the defined implementation processes and documentation.

·         Provides regular updates to mgmt on all aspects of ongoing implementations, flagging potential issues early in the process to allow pro-active mgmt and correction.

·         Constantly seeks to improve the existing implementation process based on experience with past and present implementations.

·         Identifies potential system improvements to enhance the company’s Trading System product aimed at making it easier to use and more attractive to current and future clients.

·         Identifies potential revenue generating opportunities as they arise during the Implementation process.

 

2.   Responsible for identifying, selling and executing consulting opportunities for Imagine Software clients.

 

·         Completes paid consultancy work on behalf of clients on system setup, configuration and analysis that is beyond the company’s standard offering for implementations and support. This could include:

o    custom risk scenarios

o    bulk data/configuration uploads (fees amd comms)

o    Model validation discussions

o    Middle/Backoffice functions

·         Regularly visits with new and existing clients to discuss and sell available consultancy services.

·         Works with internal teams to understand and be able to train others on advanced areas of the system:

o    Development

o    Documentation

o    Business Analysts

o    Technical Implementation

·         When not engaged with Implementations or consultancy, works to improve the skills and knowledge of the trade support and other internal teams.

 

QUALIFICATIONS AND SKILLS

 

Education and Experience:

·         Degree in Business/Finance. 

·         In-depth knowledge/experience of trading and risk management systems.

·         Experience facing and winning over difficult clients in the finance industry.

 

Skills:

 

·         Highly confident, self-starter.

·         Well organised.

·         Excellent presentation skills.

·         Excellent communication skills – both written and verbal.

·         Equity Derivatives/Fixed Income/Trading strategie sknowledge.

·         Ability to handle time-sensitive and volatile client situations.