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Incident Technical Analyst
Ref No.: 18-00001
Location: Painted Post, New York
Position Type:Contract
Element Consulting Group has an immediate need for an Incident Technical Analyst to join our Client's team. This position will be at our Client's site located in Painted Post, NY.

Job Description:

The Technical Analyst for Major Incident Management should be a highly motivated individual who directs the resolution of business-impacting system issues with a group of on-call technical staff. The responsibilities of this role include leading, troubleshooting, and coordinating incident response efforts, and communicating status to senior management and stakeholders. This individual will be trained in the incident management process, and should be able to carry out the above duties with minimal supervision

Minimum Skills, Knowledge and Abilities Requirements:
  • 5+ years of experience, at least three at a middle to senior engineer level, working in a diverse, global information technology environment with both enterprise and site based components.
  • Exceptionally strong analytical and problem-solving skills
  • Broad knowledge of IT subject areas such as network, compute, storage, applications, and cloud services
  • Strong written and verbal communication skills
  • Excellent interpersonal skills, effective team player
  • Excellent decision making skills
  • Strong organizational skills, detail-oriented
  • Knowledge of ITIL Foundation
  • Ability to work independently and as part of a team
  • Ability to work in fast-paced environment
Preferred Sklills:

Diagnostics and Analysis
  • Log Analysis
  • Packet Capture/Analysis
  • Regex
Cloud Service/SaaS/PaaS
  • Office 365
  • Box.com/Dropbox
  • AWS and/or Azure
Scripting
  • Python
  • Bash
  • PowerShell
  • SQL
Educational Requirements:
  • Prefer a Bachelor's degree in Information Technology

Candidates authorized to work in the US are encouraged to apply; Element Consulting Group is not sponsoring or transferring work visas at this time. Due to client requirements, we are not able to work with third party employers on this opportunity.

Element Consulting Group offers an attractive benefits package including medical, life, dental & vision insurance, health saving account, 401(k) with match and more!