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MUST HAVE FACILITIES MANAGEMENT EXPERIENCE. PMP PREFERRED NOT MANDATORY. MASTERS DEGREE PREFERRED NOT MANDATORY. SPANISH OR PORTUGUESE A PLUS BUT NOT MANDATORY. The program manager is responsible for providing project and program management services for various types of projects within Client EMEA. The position holder must be able to work with our internal customers to take projects and program from project initiating thru project close out. A key port of this role will be to assist in various department projects, taking a lead role in planning, coordinating and facilitating projects from project initiation through completion. The specific focus for this role will be a Global Facilities management project. This role specifically involves managing the US / Americas wave of the program, working with the Local functional teams to implement the project across to designated facilities. The candidate will liaise with the other ePMO project managers assigned to the program to consolidate the regional data into a global report, working with the project sponsor and team to communicate with the various stakeholder groups • Job DescriptionJob Description Main Responsibilities o Facilitate business case development and advise the business during project initiation discussion o Managing small to medium sized programs that consist of multiple active projects from project definition thru program governance, monitoring and close out. This includes identifying and aligning resources on integration points o Manage integration of projects within a single program to ensure alignment of deliverables, timeline, budget and deliverable quality o Provide guidance and support to business partners who are involved with the projects, to ensure best practices and project methodologies are followed o Create work plans and mentor others in the creation of work plans o Facilities weekly project meetings to collect status and discuss project issues o Establishing and controlling scope, creating and managing project schedules in MS Project, generate scorecards that show progress against plan, plan and control project budgets, create and present management reports, procurement management, communication planning and execution, project integration management, time management, issue/risk management, project quality management, etc. o Collect, organize and escalate project issues and risks o Adhering to our established standards for project and program planning, execution and close out o Aid business units and functional groups in the creation of mitigation plans o Maintaining all work plans, enter status and cost tracking into the designated project management tracking tool o Create management reports and presentation to keep senior leadership up to date on schedule, budget and deliverable status o Maintaining all active programs and project plans in MS Project (or other similar PPM software) o helping Client associates to learn and adopt both the standard project process and project technologies o Perform resource management including forecasting resource requirements and resource consumption analysis o Create and maintain collaboration environments using SharePoint or similar software o Create and manage portfolios including organizing portfolio, conducing portfolio reviews, portfolio analytics and leadership reports o Mentor and training other EPMO resources on project and program management best practices o Train Client associates on the use of PPM tools and support PPM tool usage o Ability to communicate effectively across multiple levels of the organization including managing through cross-business area or business unit prioritization processes • Additional Job Description Additional Job Descriptio Skills o Working understanding of project/program/portfolio management processes, methodologies and tools o Minimum 8-10 years experiencing working on projects/programs/portfolios o Strong collaboration with business partners to execute projects and to identify and address gaps in regional capabilities and processes o Strong written and oral communication skills with leaders of all levels o Working understanding of change management strategies, planning and execution o Proficient in MS PowerPoint, Excel, Projects, Visio and SharePoint, MS Project o Ability to work on virtual multiple-geographic teams o Ability to facilitate small to medium size meetings with up to 25 people o Previous experience managing or coordinating projects, programs, or portfolios
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