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Salesforce Maintenance & Operations Supp
Ref No.: 17-00612
Location: Lansing, Michigan

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Kindly please go through the requirement. Please share me your updated resume if you are comfortable

Position: Salesforce Maintenance & Operations Supp
Location: Lansing, MI 48933
Contract: 10 Months
Interview Type: Either Webcam or In Person

Short Description:
The Client has Sales Force application projects as the base foundation layer for software development. Needs to provide day to day support for Salesforce projects that are in-flight and in production.

Complete Description:
The Client has implemented a Center for Excellence for Sales Force applications. The CoE needs a to provide day to day support, Salesforce maintenance and release management, and minor configuration changes. Knowledge with Salesforce as admin, and knowledge of 3rd party app exchange products is needed. This support role will work closely with the Salesforce release management support and the ALM tool which is eFTS Visual Studio On-line by Microsoft/Team Foundation Server.
• Generate and maintain metrics and dashboard reporting
• Generate and maintain the Salesforce "CoE Demand Intake Tool " tracking of project calls/needs
• Manage and service SOM agencies in the demand intake process
Skill Required / Desired Amount of Experience
Salesforce admin certification Required 5 Years
Knowledge of Ant scripts Desired 3 Years
Knowledge of build automation tools (example eTFS, Jenkins etc.) Desired 3 Years
Knowledge of salesforce projects and how they operates, iterate and release Required 5 Years
Experience with Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones) Required 5 Years
Writing deployment of Salesforce configuration changes. Required 5 Years
Maintaining the Salesforce Demand Intake Process and tool for CoE Required 5 Years
Manage Dashboard reporting, in Salesforce and in SharePoint/Changepoint Required 5 Years

Thanks & Regards,
Sathish Korapati
Ramsoft Systems Inc
Certified: ISO 9001: 2000, MBE
ERP, BI, EAI, E-Business: "Projects & Staffing”
Tel: 248-530-9224, Fax: 248 354 3626,
"Proudly serving the industry for 22 years”