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Customer Energy Management Project Coordinator
Ref No.: 17-02682
Location: Norton Shores, Michigan
Job Title: Customer Energy Management Project Coordinator
Location: Norton, Shores, MI. 49441
Term: Project/Contract (W2)
Ref. ID: 6827242


Overview:
  • The Project Coordinator is responsible for the execution of providing gas and electric service to residential and commercial/industrial customers.
  • This individual will be expected to have working knowledge of the Gas and/ or Electric Distribution Systems.
  • The Project Coordinator will have to effectively prioritize and organize small to large sized projects in response to the needs of the customer.
  • This will primarily revolve around gathering customer scopes and following the project from the design, scheduling, and field construction phases by the customers want date.
Tasks and Qualifications:
  • Serving as 'the face' of The Company to our customers, which includes responsibility for the overall coordination of work between the customer, The Company, and any other outside stakeholders.
  • Estimating customer and system loads, updating customers on the status of projects, generating tasks for other departments, providing cost estimates, identifying any required permits and scheduling work orders.
  • Project Scoping, evaluating and analyzing distribution design requirements and impact on distribution system to direct the preparation of the work order
  • Coordinating pre-requisites for successful completion of a distribution project to meet customer commitments requiring ingenuity as to application of normal procedures
  • Field Work may be required to meet on-site with customers
  • Must possess a valid driver's license
  • The ideal applicant should exhibit the ability to analyze complex problems, recommend alternatives, and take corrective action, while exhibiting in-depth knowledge of the policies and procedures of the business. It is also critical to:
  • Possess excellent communication and customer service skills
  • Successfully multi-task and/or switch task quickly while remaining organized
  • Anticipate and understand the impact of actions/procedures on multiple systems
  • Demonstrate leadership skills, strong teamwork and the ability to work independently on assigned complex projects. - Use computer assisted drafting (CAD) or other appropriate systems/software/programs such as SAP to accommodate customer's request and align with internal quality control processes.
  • Manage project milestones; organizing and prioritizing the scheduling of work assignments in response to work orders
  • Possess strong computer (Windows, Microsoft Office) and analytical skills
  • A 2 year associate degree in the requisite scientific or technical field (48 scientific or technical credit hours as measured on a semester basis) OR have completed two years of college course work (60 Credits) towards a Bachelor degree in a technical field.
  • 3+ years working experience in associated area.