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Operations Specialist - 18-01259
Ref No.: 18-01259
Location: Santa Clara, California
Position Type:Contract
Start Date / End Date: 06/04/2018 to 06/01/2019
Responsibilities include, but are not limited to the following:
  • Maintaining client records.
  • Handling and processing client documentation.
  • Preparing client documentation for shipment to vendor.
  • Working with vendor to ensure client documentation is scanned appropriately.
  • Serving as first level of escalation in non-routine issues and judgment calls.
  • Performing research and resolving a variety of issues related to client files.
  • Provides operational support to internal business partners regarding client documentation.
  • Responsible for ensuring department procedures are current and up to date.
  • Responsible for handling the department’s daily operations and compliance with bank regulations.
Skill requirements:
  • Strong ability to manage and prioritize routine tasks to meet deadlines while maintaining quality standards.
  • Demonstrates drive and a commitment to quality.
  • Excellent written and verbal communication skills.
  • Works well independently as well as part of team.
  • Strong problem solving and research skills.
  • Solid organizational and time management skills.
  • Strong ability to multi-task and support cross-functional teams.
  • Partners with management and team to help complete any assigned projects.