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IT Support Technician - 18-01126
Ref No.: 18-01126
Location: San Francisco, California
Position Type:Contract
Start Date / End Date: 05/02/2018 to 12/28/2018
Job Description:
  • Distribute Test assets to field testers or internal test team
  • Manage shipping and receiving of Field Test assets to remote participants or remote test team
  • Manage distribution of incentives to field testers at the end of a program
  • Packaging of shipments and assets prior to distribution
  • Maintain Test Team inventory list and storage
  • Auditing and Reporting of all inventory
  • Provide in-person technical support to Field Testers through basic troubleshooting skills
Skills Required:
  • Ability to ship, receive, track, and distribute assets
  • Ability to maintain records of incoming and outgoing shipments and assets
  • Experience with maintaining inventory and storage space
  • Experience with Excel is a plus
  • Good communication and organizational skills
  • Technically proficient with a variety of mobile operating systems and computer hardware and software
  • Should grasp complex technologies easily and be able to learn new information quickly
  • Prior technical support experience is a plus
Requirements:
  • Ability to ship, receive, track, and distribute assets
  • Ability to maintain records of incoming and outgoing shipments and assets
  • Experience with maintaining inventory and storage space
  • Experience with Excel is a plus
  • Good communication and organizational skills
  • Technically proficient with a variety of mobile operating systems and computer hardware and software
  • Should grasp complex technologies easily and be able to learn new information quickly
  • Prior technical support experience is a plus