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Site Reliability Engineer - 17-02238
Ref No.: 17-02238
Location: Boston, Massachusetts
Position Type:Right to Hire
The role

Site Reliability Engineers are responsible for the pulse of the software ecosystem.
We monitor and improve the system and suggest improvements for implementation by others.
The name of the game is automating our job, because hiring linearly with our traffic growth is unsustainable.
We are involved in incident and change management. We also act as consultants for engineers when new code and services are getting ready to launch.

Responsibilities
  • Detective: SREs handle problems in live production systems, both on their own and in collaboration with systems and application engineers.
  • Ambassador: Keep the company informed about the status of our client's services, the impact of known issues, and the progress of ongoing investigations.
  • Developer: Design and refactor parts of the client's backend system for stability and performance, and write tools and scripts to automate maintenance and monitoring tasks.
  • Coach: Meet with other teams and attend architecture reviews, and offer advice on how to implement features that are efficient, highly available, and fault-tolerant.
What do we look for?
We want people that:
  • Write code in Python and perhaps Java, and not just for classes.
  • Dig into the details of how a system, library, or tool works instead of just blindly using it.
  • Are willing and eager to wear many hats, as illustrated by the roles described above.
  • Dive into things that "aren't their problem.”
  • Are willing to teach and lead others.
Requirements
  • You have 3+ years of experience as a systems/operations engineer or system administrator
  • You are comfortable with the Python programming language and ecosystem
  • You are very comfortable using and administering Linux servers
  • You can work independently with limited supervision
  • You can communicate effectively with peers and to tailor your communication to your audience
  • You have a willingness to dive in and assist coworkers when incidents arise
  • You're willing to participate in the team's production on-call rotation
Nice-to-haves
  • Experience working with high-traffic, scalable web applications and services
  • Experience building, deploying, and operating your own web service
  • Knowledge of the administration and/or performance tuning of MySQL or Cassandra
  • Prior experience being part of an on-call rotation and responding to production incidents
  • Experience with cloud computing platforms like AWS or Google Cloud Platform
  • Familiarity with configuration management tools like Puppet, Chef or Ansible (we use Puppet and Ansible)
  • Experience developing and shepherding processes around change and incident management
  • Some familiarity with Java and its ecosystem
  • Experience with one or more of the technologies in our stack (or similar technologies):
    • Frameworks: Hibernate, Spring, Finagle, Finatra, Thrift
    • Messaging: Kafka
    • Caching: Memcached, Redis
    • Logging and Monitoring: Prometheus, Graphite, StatsD, Nagios, Logstash, Kibana
    • Other: Aurora/Mesos, Tomcat, Elasticsearch, Terraform
Role can be worked in CA or MA or remotely in some states (TX and NY to name two) for the right candidate. Some remote available in all states.