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Business Process Analyst - 17-01857
Ref No.: 17-01857
Location: Troy, Michigan
Position Type:Contract
Client is looking for a Business Process Analyst in Troy, MI who can apply their skills in data collection, analysis, and metrics gathering to help clarify and quantify performance.
This person will work with multiple layers of the organization and its customers, in both team and individual settings, to improve efficiency by translating business needs through advanced analysis; leading to continued improvement.
The ideal candidate will be a self-starter with the ability to work independently and take on increasing levels of responsibility.
 
Required Skills:
  • Minimum 2 years of experience as a Business Process Analyst
  • Must possess strong analytical, problem-solving and attention to detail abilities
  • Ability to build reports, dashboards and scorecards leveraging various data warehouse platforms
  • Ability to effectively manage time and priorities
  • Strong oral and written communication skills
  • Experience effectively communicating through charts, graphs, text, and stand-up presentations
  • Exposure to multiple methodologies in metrics analysis
  • Advanced proficiency with MS Office, especially advanced Excel and PowerPoint
Desired Skills:
  • Experience with HTML, SQL, and/or other web development experience is highly desired
  • Ability to work in a rapidly changing environment while prioritizing multiple tasks
  • Experience conducting competitive analysis for benchmarking purposes
  • Possess an understanding of the training and learning industry
  • Experience with Cornerstone On Demand Learning
  • Experience with SAP Learning Solution
  • Experience with dashboard tools; IBM Cognos, iDashboards, Tableau, Business Objects Dashboards, or other dashboard tool
  • Ability to report metrics on a detail to a summary level and manipulate the data into meaningful performance measurements
  • Ability to recognize and solve data problems and inconsistencies
  • Ability to prioritize and manage multiple tasks
  • Ability to profile data to identify and escalate data integrity issues
  • Ability to provide recommendations to management based on data and observations
  • Ability to combine quantitative data with practical insights
Required Education:
  • Bachelor's or Associates degree in Computer Science, Information Technology or other related field
Travel Required:
  • Local travel is required
  • Relocation assistance is not available for this position.