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Operations Monitoring Specialist
Ref No.: 18-00689
Location: Roseland, New Jersey
Experience Level: 4 Years
Start Date: 06/21/2018
Location: Roseland, NJ
Hours: Monday through Friday: 8:00 AM to 4:00PM EST
Target Start Date: ASAP
Years of Experience: Intermediate (4-6 years)
Right to hire: Yes


Prudential's IT organization, Global Business and Technology Solutions (GBTS) is seeking a technician to work in the Server Web Implementation Team. This person will work closely with IT professionals and business partners to gather application and server monitoring requirements.

The candidate's primary responsibilities include:
  • Using data provided by service providers and business partners, the technician will suggest best monitoring solutions
  • Create, modify and/or remove various types of monitors
  • Investigate, diagnose and resolve non-working monitors and automated server reboots
  • Perform related duties and projects as assigned or requested
Skills/Qualifications Required:
  • Experience with Remedy, Tivoli, Service Now, Splunk
  • Able to manage multiple active tasks and projects
  • Strong analytical and problem-solving skills within a diverse Windows environment
  • Good understanding of Microsoft Office 365 Products
  • Strong written and oral communication skills
  • Ability to meet critical deadlines and SLA's
  • Works well under pressure, in fast paced environment
  • Acute attention to details
  • Able to work independently as well as within a team
  • Adhere to standard operating procedures and protocols
  • Follow enterprise change and problem management procedures
  • Minimum 3+ years' experience in Wintel Infrastructure

Experience in the following would be a plus:

· JMeter and/or Dynatrace

· Managing server infrastructures and operations, across multiple platforms and highly available distributed systems