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Technical Writer
Ref No.: 18-00475
Location: Eden Prairie, Minnesota
Position Type:Contract
Start Date / End Date: 04/30/2018 to 11/02/2018
Technical Writer


The chief responsibilities of the Senior Technical Writer are to design and implement a documentation strategy based on Health Care Company best-practices and to conduct a comprehensive documentation of the Individual Health Record (IHR) Application by gathering source information from Subject Matter Experts, then using their expertise on wordsmith, formatting, process flow, and information-mapping to create a clearly written, user-friendly tool for the purposes of support and training.

Responsibilities:

• Set up structure for Documentation Department process: establish procedural framework for identifying, collecting, and distributing documentation on the IHR Application based on Health Care Company documentation standards
• Serve as primary librarian for all technical and user documentation
• Tailor the documentation process to reflect a focus on the patient
• Document development artifacts
• Document IHR Capabilities (including portlets, roles/security/access, ontology, etc.)
• Create Training and Support Documentation and participate in demonstrations and feedback loop from end-users
• Write and edit internal procedural material
• Translate technical information into clear, easy to understand language as applicable to ensure readability for both technical and non-technical users
• Assist with interviewing subject matter experts to become familiar with applications and production methods
• Assist with validating deliverables for accuracy, readability, and usability

• Microsoft Word
• Microsoft PPT
• Microsoft Visio
• Jira

What skills/attributes are a must have?
• Excellent (clear, concise) written communication
• Experience in Technical Writing for end-user support and training
• Organization and project management skills

What skills/attributes are nice to have?

• Certification in technical writing
• Experience managing documentation projects