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Product Manager - IAM
Ref No.: 18-00293
Location: Englewood Cliffs, New Jersey
Position Type:Contract
Start Date: 07/11/2018
Job Title: Product Manager
Location: Englewood Cliffs, NJ
Job Type: Contract
Free Shuttle offered from: Manhattan, Brooklyn, Jersey City, Hoboken & Newark
Duration: Long Term
Contact Info: Stuart Schwartz - - 201-786-2425

  • Our clients team provides digital workflow tools and services to organizations throughout the company.
  • The wide range of services provided by the team include centralized conditioning and delivery of critical film and television assets and distribution of on-demand content and live streaming events to the web, mobile, and OTT devices.
  • The team is responsible for developing, maintaining, and supporting the tools for digital media playback, delivery, syndication, processing, and consumer identity & analytics.
  • As a part of the team, you will be responsible for establishing and advancing our consumer-facing Identity Management solution.
  • You will drive product roadmaps, client migrations, workflow enhancements, process improvements, and provide strategic recommendations.
  • You will lead a cross functional technical & operations teams to design, build, and launch a Consumer Identity Access Management solution in support of content delivery across multiple consumer experiences and devices.
Essential Responsibilities:
  • Own the Identify Access Management product used to power consumer registration, access, personalization, and analytics across consumer-facing mobile sites/apps, desktop experiences, and OTT devices
  • Lead the design and build of the 3rd party Identity System and the associated internally developed services
  • Be a subject matter expert in the product's features, integrations, and architecture and be able to support/troubleshoot issues or outages
  • Engage with multiple clients/business units/internal stakeholders to understand their requirements and translate them into product features and capabilities for the internal development teams and 3rd party developers to develop against
  • Develop and execute migration plan for clients to cut over to the new Identity System which includes pulling together timelines, risks, and action plans
  • Lead training sessions for clients/business units on the new Identity System
  • Fully document product features as user stories in Jira with detailed acceptance criteria
  • Design new API methods and service flows in collaboration with system architects to meet client needs
  • Define and maintain product roadmaps and product integration strategy balancing internal requirements with client requests/priorities
  • Lead grooming sessions to maintain a consistently up-to-date backlog of clearly defined features/stories
  • Collaborate with system architect and scrum master to scope each development sprint, track progress, and work through development hurdles to deliver a great product on time and within scope
  • Provide consistent communication back to clients and stake holders on development progress and product delivery timelines as well as conduct feature roadmap overviews periodically
  • Create and present documentation to external and internal business partners for integration of Identity Services and adjacency products into unique and wide-ranging consumer content consumption experiences including brand and partners for TVE content distribution
  • Execute periodic product demos and walk-throughs for client product teams and internal leadership
Required Qualifications:
  • Bachelor's degree in Software Development, Media Technologies, Engineering or equivalent experience
  • Minimum 3 years of relevant industry experience with consumer facing Identity Management, User Management, Workflow Management and User Metrics. Strong aptitude with the following identity management concepts: Authentication, Provisioning, Federation, Delegation and Authorization
  • Minimum 3 years of experience in a role demonstrating strong technical, quantitative, and analytical skills
  • Minimum 3 years experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
  • Experience in managing complex systems involving integrations with both in-house products and vendor tools
  • Expertise in the Agile SDLC process, with a focus on scoping, iteration planning, user story and acceptance criteria writing, rollout management
Desired Characteristics:
  • 3-5 years product management experience in digital media, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
  • At least 3 years of direct client engagement experience
  • Experience with one or more of IAM platforms (i.e. ForgeRock, Janrain)
  • Experience with cloud based infrastructure, specifically AWS
  • Experience with developing API/service based products in cloud infrastructure
  • Experience with designing systems using a micro services architecture
  • Experience in Television/Broadcast, Digital Media, Technology, or related field
  • Experience with interactive media, mobile design & app development
  • Experience with using Jira or a similar system to track and maintain feature requirments and development progress
All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check.

Background checks will be conducted on all final candidates.

Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Records and e-verify.