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Product Specialist/Jr. Product Manager
Ref No.: 18-00267
Location: Englewood Cliffs, New Jersey
Position Type:Contract
Start Date: 06/26/2018
Job Title: Product Specialist/Jr. Product Manager
Location: Englewood Cliffs, NJ
Job Type: Long Term (On-Going) Contract
Free Shuttle offered from: Manhattan, Brooklyn, Jersey City & Hoboken
MOI: Phone & F2F
Contact Info: Stuart Schwartz - sschwartz@techlink.com - 201-786-2425

Primary Responsibilities:
  • The Product Specialist will work closely with the Product Managers to gather product requirements from internal stakeholders and assist in creating Product Roadmaps based on client needs and business priorities.
  • Work cross functionally with Product Managers, Engineering Teams and 3rd party Vendors to drive project initiatives and identify new growth opportunities.
  • Provide consistent communication back to clients and stakeholders on development progress and product delivery timelines.
  • Responsible for documenting product references, onboarding guides and SOPs for internal and external teams.
  • Lead onboarding and operational setup for new TVE Channels and Live Streams, and coordinate launch plans with Product and Support teams.
  • Analyze performance and make recommendations to improve and optimize TVE Linear, VOD and metadata supply chain.
  • Perform operational tasks, quality assurance and configuration management to support products and services.
  • Assist with Product support by troubleshooting bugs and in-market issues.
  • Influence and encourage teams to follow established protocol and drive process improvements.
Requirements:
  • Bachelor's degree required
  • API Integration experience a big plus but not a must
  • Experience with Product/Project Management and Agile methodology
  • Exceptional communication, presentation, and interpersonal skills
  • Experience with using Jira or a similar system to track and maintain feature requirements and development progress
  • Experience working with web and video content management systems.
  • Knowledgeable of Live Streaming, Video-On-Demand (VOD), Web and Server Side Technology
  • Highly developed organizational, planning and analytical capabilities with tactical execution
  • Self-starter, accountable and empowered
  • Content Operations, Live Streaming Operations and/or a Technical background is a plus, but not required
All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates.

Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Records and e-verify.